genesissi
asked on
Symantec Install - User/Pass Required: Access Denied
I have installed the Symantec System Center already.
I was on the next step of installing the SAV management server software:
Symantec System Center -> Tools -> AV Server Rollout
Upon selecting the server installing it on I am presented with a dialog box stating:
-> Enter a valid user name and password for this server
I enter the User Name/Password used to log into the server originally
Error Received: "Access is denied"
What am I missing on this one?
I was on the next step of installing the SAV management server software:
Symantec System Center -> Tools -> AV Server Rollout
Upon selecting the server installing it on I am presented with a dialog box stating:
-> Enter a valid user name and password for this server
I enter the User Name/Password used to log into the server originally
Error Received: "Access is denied"
What am I missing on this one?
I'm not very familiar with SAV (I've never liked it), but I've encountered similar issues with other 3rd party apps with integrated authentication - HP System Manager being a good example. The correct format of the username is essential, you have to enter DOMAINNAME\username , usually you'd just use the administrator account unless you're particularly security conscious and have created a special account for this purpose.
The user name and password it is asking for is the Name and password you used when you created the group in the System Console - not the network user name. The default if you didn't set one is usually User: admin and password: symantec.
Woops, I just reread your question and followup comment. Scratch my previous comment. Who are you logged on as? If it is not the domain administrator, then you must use the domain administrator id in the logon prompt. Make sure to in include the domain with the user (domain/user)
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
The error presented itself in that I had my AD Users not in the MyBusiness->Users->SBSUser s OU.
Once corrected the Symantec install configured as expected. Thanks.
Once corrected the Symantec install configured as expected. Thanks.
Glad you figured out the problem. I hope that some of my advice helped you in the deployment.
ASKER
Server: \\servername\ADMIN$