Solved

Lost calendar & contact list

Posted on 2006-10-31
11
201 Views
Last Modified: 2010-04-08
Greetings,
I just joined a computer to a domain and moved all the user's old local profile information to the new local domain profile. I'm able to see the folders and mail, but not any calendar or contact list entries. I've been through all the help steps within the application to no avail. Is thwe any hope? Thank you
0
Comment
Question by:Jaustin-01
11 Comments
 
LVL 97

Expert Comment

by:war1
Comment Utility
Greetings, Jaustin-01 !

The calendar and contact list are stored in a PST file.  Search for *.pst file in the old user profile.

PST is located in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder. The file is hidden, so you have to unhide hidden files. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

If you have the PST file and it does not show the calendar and contacts list, then you need to repair the PST file. Run PST2GB first, even the file is not over 2 GB.
http://www.microsoft.com/downloads/details.aspx?FamilyID=B33B1DFF-6F50-411D-BBDF-82019DDA602E&displaylang=en

Then run ScanPST
http://www.emailaddressmanager.com/outlook/repair.html

Best wishes!
0
 
LVL 16

Expert Comment

by:manav_mathur
Comment Utility
In case it is a personal address book, it will be saved as a .pab file that may not be in the AppData folder. You might have to manually search for the .pab file or ask the user where he stored it.
0
 

Author Comment

by:Jaustin-01
Comment Utility
war1:

I tried what you suggested and the scanpst did find and fix errors. Upon launching Outlook, there's still no contacts or calendard entires. Do you know of anything else I can try?

Thank you,
Jeff
0
 
LVL 97

Expert Comment

by:war1
Comment Utility
Jeff,

Which version of Outlook are you using? Try running ScanPST a couple of times, as it will find and fix more errors the second time.

If no joy, do you  have a backup of the contacts?  Look for a .CSV file, as contacts can be saved as a CSV file.
0
 

Author Comment

by:Jaustin-01
Comment Utility
War1,

I did run the scanpst twice and the second iteration found no errors. I ended up going to another workstation and exporting his contact list, which I then imported and that worked. She'll just need to fill in the blanks on the fly. Thanks for your help.

Jeff

PS - Outlook 2003
0
What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

 
LVL 97

Expert Comment

by:war1
Comment Utility
Jeff,

You are able to get most of the contacts list.
0
 
LVL 97

Expert Comment

by:war1
Comment Utility
Jeff,

We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0
 

Author Comment

by:Jaustin-01
Comment Utility
War1,

Unfortunately, I ended up having to export an address book from another workstation using Outlook and import it into the damaged one.
I wish that Outlook were as easy to troubleshoot & repair as Outlook Express. Oh well, life goes on.

Thanks for the follow up,
Jeff
0
 
LVL 97

Expert Comment

by:war1
Comment Utility
Jeff,

Glad you are able to import the contacts that you needed.
0
 
LVL 27

Expert Comment

by:michko
Comment Utility
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup Zone:
PAQ - refund

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

michko
Experts Exchange Cleanup Volunteer
0
 

Accepted Solution

by:
AnnieMod earned 0 total points
Comment Utility
PAQed with points refunded (500)

AnnieMod
Cleanup Admin
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Set OWA language and time zone in Exchange for individuals, all users or per database.
Use email signature images to promote corporate certifications and industry awards.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now