Can't Access SATA Drive on Dell SC420
Posted on 2006-10-31
We have a server running Windows 2000 Server for which we have no access to the system password (the owner of the machine is now deceased). We need to get some website files off the disks on this server. The server is a Dell SC420 with two (2) 250GB SATA drives attached to the onboard SATA controller. The BIOS setting for the "fake raid" CERC controller in this server is set to "Auto detect". I have installed a regular IDE drive into this system and installed Windows 2000 Server. This worked fine. However, when I boot the system, the SATA drives do NOT show up. I have tried changing the settings in the BIOS to Raid Off (and Raid On just to check if there was an Array previously configured on these drives - there was not). In each case, I cannot see any volumes on these drives that are accessible on the server. If I go into Disk Management, the drives ARE recognized but they show up as "Disk 1 - Dynamic - Unreadable" and "Disk2 - Dynamic - Unreadable". Now, I have no idea how these drives were configured previously as the owner of the system is now deceased. It could be that this is a software based RAID 1 mirror using Windows 2000 but if that is the case I would think I would still be able to access the drives. If i click on the drives in Disk Management it gives me the option to "Revert to Basic" but I'm afraid of using that option for fear of it blowing the existing data on the drive away. Originally I thought that these 2 drives were mirrored using the CERC "fake raid" card in the system but when I enable that through setting the BIOS setting to RAID ON, it shows both drives as JBOD in the Adaptec Raid Utility and when I tried to install the CERC 2s driver it said that none of the hardware on my system was supported. I have also tried taking these drives and putting them into an external SATA>USB drive carrier and accessing them under XP Pro but the drives are not recognized on that system either. Surely there must be some way to mount these drives.... What am I missing here?