Hi experts, I have just rebuilt a computer installed a fresh copy of XPsp2, Zone alarm security suite, and a few other apps and drivers.
The user installed MSN Explorer then noted a problem when the system is used to acess Hotmail. Im not syaing this caused the problem but this was the first time we saw the problem.
Ignoring MSN explorer, IE6, opens at the home page. When the Hotmail link is clicked, it starts to open then BANG, IE goes away. No warning. No error. There are lots of errors in the event viewer relating to the problem but I cant make head nor tail of it.
The odd thing is that it doesnt happen all the time. If you open IE, try the hotmail link and it dies, try it again and it works.
I have set a short cut on the desktop to the Hotmail Logoin and that seems to work OK.
So far I have:
Uninstalled Zone alarm
Cleaned the reg with CCLeaner
Removed Modem & Driver
Completed all windows Updates
Removed MSN Explorer
Set Explorer setting back to default
Did a system restore back to just after rebuild was completed (after drivers and Zone alarm was installed)
Still have the problem
Any thoughts would be welcomed.