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Exchange OWA Problem

hheng81
hheng81 asked
on
Medium Priority
413 Views
Last Modified: 2010-03-06
Any guys here having problem accessing owa if the email address contains '&' symbol. I have tested out this. Everytime i access using this account, sure i will get the page error things. Is this a bugs? Pls advise.
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When an OWA user accesses a mailbox, the Exwin32.dll component creates an e-mail address based on the mailbox that the user wants to access. Typically, the Exwin32.dll component directly queries the Microsoft Active Directory directory service for the mailbox. However, if the user account name contains periods, the Exwin32.dll component may build a mailbox table in memory to search for the user account instead of searching for it in Active Directory.

http://support.microsoft.com/kb/822472/en-us

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Commented:
is this a bugs should i say.
Note: running exchange 2003 sp2
Expert of the Year 2007
Expert of the Year 2006
Commented:
sumitshukla - that has what to do with the question?

& is a troublesome character, and like the apostrophe is best left out of email addresses as different servers handle it in different ways. I am not surprised that you are having problems with OWA if there is a ampersand in the email address.

If the email address is one that you created, then you should remove the ampersand from it. That is the safest solution as you don't have to worry about any other server coughing over the character.

Anyone using the ampersand character has to take care to ensure that it is handled correctly - the best option being to not use it at all.

Is it a bug? Possibly. Very difficult one to code for as the ampersand is a special character in the IT world.

Simon.

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