Desktop running unusually slow... hardware problem?
Posted on 2006-10-31
Hi all - hope this is the righ area to ask this type of question.
I have a client whose Windows XP PC is running unually slow. Started about 6 weeks ago. It's a Celeron 2.7 with 512MB RAM. HP Presario. not the gruntiest machine, I know - but it should be more than able to do what he wants - Office apps and email...
I did all the usual - spyware, virus, startup progs, defrag etc to no avail, so I decided to reformat and start from scratch. the PC is about 2 years old so I thought it was time.
After reformat and reinstall of the basic apps (antivirus, Office, SP2 etc) it is still running like a dog. I have done all the regular checks for hardware probs - scandisk, memory check (using MS memory check on a bootable CD), checked SMART for probs etc. I have a feeling it may be something wrong with the processor, because services and apps that usually only take a few system resources seem to be taking a huge amount. Processor is running constantly at 60% and often at 100%. It is no 1 app hogging it all, but all the usual apps - they just seem to need a lot more processor than usual.
My question is, can anyone suggest a way for me to test the processor to see if that is the problem? Could it be anything else? As I say, I reformatted and have only installed 2 or 3 apps - all of which work happily together.
Any help or suggestions would be appreciated.