mbavisi
asked on
Recieving System Undeliverable from Internal User
I have a user who cannot recieve emails from certain internal users inclusing me. Everytime I send an email to him I get a message saying:
Your message did not reach some or all of the intended recipients.
Subject: test
Sent: 01/11/2006 10:05
The following recipient(s) could not be reached:
xxxy.xxx@xxx-x.com on 01/11/2006 10:05
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
<dxx.xxxx.xxx #5.1.1>
I have also sent an email from my hotmail account and recieve an undeliverable message from postmaster. I'm not sure why he's not recieving emails. I've resetted his account and mailbox.
I don't know where else to look.
I've done a message tracking from me to the affected user and it is as follows:
- <TrackHistory xmlns="http://www.microsoft.com/schemas/MessageTracking">
- <Exchange_MessageTrackingE ntry>
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1 10:05:22</OriginationTime>
<KeyID>\\delta.Exponential -e.it\DELT A.log\2006 1101.log,5 557461</Ke yID>
<LinkedMessageID>c=GB;a= ;p=Exponential-e;l=DELTA-0 6110110052 2Z-1505</L inkedMessa geID>
<MessageID>DD28797B4AA4C34 BAFF5CBF96 740815C0EE A78@delta. Exponentia l-e.it</Me ssageID>
<SenderAddress>EX:/O=EXPON ENTIAL-E/O U=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=ADE EL.AHMAD</ SenderAddr ess>
<ServerName>delta.Exponent ial-e.it</ ServerName >
<Subject>test</Subject>
<EntryType>1027</EntryType >
<RecipientCount>1</Recipie ntCount>
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du ffy@expone ntial-e.co m</Recipie ntAddress>
<RecipientStatus>0</Recipi entStatus>
</Recipient>
</Recipients>
</Exchange_MessageTracking Entry>
- <Exchange_MessageTrackingE ntry>
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1 10:05:22</OriginationTime>
<KeyID>\\delta.Exponential -e.it\DELT A.log\2006 1101.log,5 557771</Ke yID>
<MessageID>DD28797B4AA4C34 BAFF5CBF96 740815C0EE A78@delta. Exponentia l-e.it</Me ssageID>
<ServerName>delta.Exponent ial-e.it</ ServerName >
<Subject>test</Subject>
<EntryType>1019</EntryType >
<RecipientCount>1</Recipie ntCount>
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du ffy@expone ntial-e.co m</Recipie ntAddress>
<RecipientStatus>0</Recipi entStatus>
</Recipient>
</Recipients>
</Exchange_MessageTracking Entry>
- <Exchange_MessageTrackingE ntry>
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1 10:05:22</OriginationTime>
<KeyID>\\delta.Exponential -e.it\DELT A.log\2006 1101.log,5 557954</Ke yID>
<MessageID>DD28797B4AA4C34 BAFF5CBF96 740815C0EE A78@delta. Exponentia l-e.it</Me ssageID>
<ServerName>delta.Exponent ial-e.it</ ServerName >
<Subject>test</Subject>
<EntryType>1025</EntryType >
<RecipientCount>1</Recipie ntCount>
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du ffy@expone ntial-e.co m</Recipie ntAddress>
<RecipientStatus>0</Recipi entStatus>
</Recipient>
</Recipients>
</Exchange_MessageTracking Entry>
- <Exchange_MessageTrackingE ntry>
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1 10:05:22</OriginationTime>
<KeyID>\\delta.Exponential -e.it\DELT A.log\2006 1101.log,5 558137</Ke yID>
<MessageID>DD28797B4AA4C34 BAFF5CBF96 740815C0EE A78@delta. Exponentia l-e.it</Me ssageID>
<ServerName>delta.Exponent ial-e.it</ ServerName >
<Subject>test</Subject>
<EntryType>1024</EntryType >
<RecipientCount>1</Recipie ntCount>
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du ffy@expone ntial-e.co m</Recipie ntAddress>
<RecipientStatus>0</Recipi entStatus>
</Recipient>
</Recipients>
</Exchange_MessageTracking Entry>
- <Exchange_MessageTrackingE ntry>
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1 10:05:22</OriginationTime>
<KeyID>\\delta.Exponential -e.it\DELT A.log\2006 1101.log,5 558320</Ke yID>
<MessageID>DD28797B4AA4C34 BAFF5CBF96 740815C0EE A78@delta. Exponentia l-e.it</Me ssageID>
<SenderAddress>ADEEL.AHMAD @Exponenti al-e.com</ SenderAddr ess>
<ServerName>delta.Exponent ial-e.it</ ServerName >
<Subject>test</Subject>
<EntryType>1033</EntryType >
<RecipientCount>1</Recipie ntCount>
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du ffy@expone ntial-e.co m</Recipie ntAddress>
<RecipientStatus>0</Recipi entStatus>
</Recipient>
</Recipients>
</Exchange_MessageTracking Entry>
- <Exchange_MessageTrackingE ntry>
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1 10:05:22</OriginationTime>
<KeyID>\\delta.Exponential -e.it\DELT A.log\2006 1101.log,5 558531</Ke yID>
<MessageID>DD28797B4AA4C34 BAFF5CBF96 740815C0EE A78@delta. Exponentia l-e.it</Me ssageID>
<SenderAddress>ADEEL.AHMAD @Exponenti al-e.com</ SenderAddr ess>
<ServerName>delta.Exponent ial-e.it</ ServerName >
<Subject>test</Subject>
<EntryType>1030</EntryType >
<RecipientCount>1</Recipie ntCount>
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du ffy@expone ntial-e.co m</Recipie ntAddress>
Hope this is enough info for you to help me. If you have any questions please do so.
Any help is appreciated.
Regards
Mbavisi
Your message did not reach some or all of the intended recipients.
Subject: test
Sent: 01/11/2006 10:05
The following recipient(s) could not be reached:
xxxy.xxx@xxx-x.com on 01/11/2006 10:05
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
<dxx.xxxx.xxx #5.1.1>
I have also sent an email from my hotmail account and recieve an undeliverable message from postmaster. I'm not sure why he's not recieving emails. I've resetted his account and mailbox.
I don't know where else to look.
I've done a message tracking from me to the affected user and it is as follows:
- <TrackHistory xmlns="http://www.microsoft.com/schemas/MessageTracking">
- <Exchange_MessageTrackingE
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1
<KeyID>\\delta.Exponential
<LinkedMessageID>c=GB;a= ;p=Exponential-e;l=DELTA-0
<MessageID>DD28797B4AA4C34
<SenderAddress>EX:/O=EXPON
<ServerName>delta.Exponent
<Subject>test</Subject>
<EntryType>1027</EntryType
<RecipientCount>1</Recipie
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du
<RecipientStatus>0</Recipi
</Recipient>
</Recipients>
</Exchange_MessageTracking
- <Exchange_MessageTrackingE
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1
<KeyID>\\delta.Exponential
<MessageID>DD28797B4AA4C34
<ServerName>delta.Exponent
<Subject>test</Subject>
<EntryType>1019</EntryType
<RecipientCount>1</Recipie
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du
<RecipientStatus>0</Recipi
</Recipient>
</Recipients>
</Exchange_MessageTracking
- <Exchange_MessageTrackingE
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1
<KeyID>\\delta.Exponential
<MessageID>DD28797B4AA4C34
<ServerName>delta.Exponent
<Subject>test</Subject>
<EntryType>1025</EntryType
<RecipientCount>1</Recipie
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du
<RecipientStatus>0</Recipi
</Recipient>
</Recipients>
</Exchange_MessageTracking
- <Exchange_MessageTrackingE
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1
<KeyID>\\delta.Exponential
<MessageID>DD28797B4AA4C34
<ServerName>delta.Exponent
<Subject>test</Subject>
<EntryType>1024</EntryType
<RecipientCount>1</Recipie
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du
<RecipientStatus>0</Recipi
</Recipient>
</Recipients>
</Exchange_MessageTracking
- <Exchange_MessageTrackingE
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1
<KeyID>\\delta.Exponential
<MessageID>DD28797B4AA4C34
<SenderAddress>ADEEL.AHMAD
<ServerName>delta.Exponent
<Subject>test</Subject>
<EntryType>1033</EntryType
<RecipientCount>1</Recipie
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du
<RecipientStatus>0</Recipi
</Recipient>
</Recipients>
</Exchange_MessageTracking
- <Exchange_MessageTrackingE
<TimeLogged>2006-11-1 10:05:22</TimeLogged>
<OriginationTime>2006-11-1
<KeyID>\\delta.Exponential
<MessageID>DD28797B4AA4C34
<SenderAddress>ADEEL.AHMAD
<ServerName>delta.Exponent
<Subject>test</Subject>
<EntryType>1030</EntryType
<RecipientCount>1</Recipie
<Priority>0</Priority>
<Size>11337</Size>
- <Recipients>
- <Recipient>
<RecipientAddress>carry.du
Hope this is enough info for you to help me. If you have any questions please do so.
Any help is appreciated.
Regards
Mbavisi
are you selecting his name from the GAL or your outlook personal address book?
Look inside Active Directory Users and Computers.
Most likely this user has account has been disabled. Or the exchange mailbox is disconnected from the user's Active Directory user account. You may have to re-connect the mailbox.
Cheers,
NITADMIN
Most likely this user has account has been disabled. Or the exchange mailbox is disconnected from the user's Active Directory user account. You may have to re-connect the mailbox.
Cheers,
NITADMIN
ASKER
The mailbox is not disconnected from the user account.
thanx
thanx
ASKER
Hi Guys,
Thanks for the response guys but I've noticed when i select his name from the GAL it works. But when I manually type it in (as in outlook has remembered the user account and fills in the rest) then I get an NDR.
How can this be resolved?
Regards
Adeel
Thanks for the response guys but I've noticed when i select his name from the GAL it works. But when I manually type it in (as in outlook has remembered the user account and fills in the rest) then I get an NDR.
How can this be resolved?
Regards
Adeel
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