Improve company productivity with a Business Account.Sign Up

x
?
Solved

Exchange 2000 Email Distribution Group Stopped Working

Posted on 2006-11-01
14
Medium Priority
?
554 Views
Last Modified: 2008-01-09
My Email Distribution list suddenly stopped working.  The mail appears to leave outlook with no errors and then disappears.  If I send email to the 10 groups contained within my distribution group, the mail flows to them.
I have deleted and re-created the distibution list, it did not fix it.
I have changed the distribution group to a "universal" group, that did not fix it.
I have correctly set the permissions.
This is absolutely the most puzzling problem I have ever encountered.  This thing has worked for 3 years, then suddenly...kaput!
0
Comment
Question by:rand1964
  • 8
  • 4
13 Comments
 
LVL 3

Expert Comment

by:sumitshukla
ID: 17856120
This issue can occur if you use global distribution groups in a multidomain forest.You delete the dl and create a new universal distribution group.It should work.
0
 

Author Comment

by:rand1964
ID: 17857951
I only have one domain, one forest.  I have deleted the group and re-created it.  It didn't fix the problem.
0
 
LVL 3

Expert Comment

by:sumitshukla
ID: 17858531
when a message is not delivered, a delivery report is sent to the distribution group owner, use Exchange System Manager to configure the group to use the Send delivery reports to group owner option or to use the Send delivery reports to message originator option.

To configure Exchange server to send additional reports to the owner of the distribution group, add the following registry entry, and then set the registry entry to a value of 79:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeTransport\Parameters\DLUnsuppressedMessageTypes.

now you send mail and see what dl owner get?
or else use msg tracking to see where the mail goes?
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

 

Author Comment

by:rand1964
ID: 17868788
I am the owner of the DL list.  The mail goes and disappears, there is no delivery report.
0
 
LVL 3

Expert Comment

by:sumitshukla
ID: 17879235
see if this can help you  http://support.microsoft.com/kb/328486/en-us

Try message tracking.
0
 

Author Comment

by:rand1964
ID: 17881700
I get this error:
Event ID  9002
Categorizer encountered a hard error while processing a message.  The function 'ExpandRecipient' called 'HrDoRestrictions' which returned error code '0xc0040557' (Some malformed property of the recipient caused it to be NDRd
). ( m:\transmt\src\cat\sinks\phatcat\cptexpand.cpp@180 )

Event ID  9000
The function 'CPhatCat::HrDoRestrictions' failed for reason 'The sender does not have the permissions required to send this message to it the intended recipients.
' when processing the recipient 'all.hands@mycompany.com' of type 'smtp'.  A DSN has been generated.  

The article link you sent doesn't address this issue, although I followed the steps for the workaround.
0
 

Author Comment

by:rand1964
ID: 17881770
By the way, I am not running an expansion server (at least not to my knowledge).  We only have one Exchange 2000 Server on a 2000 Member Server that is on a Windows 2000 Domain controller.  
That article keeps mentioning an expansion server....I don't have one.
0
 

Author Comment

by:rand1964
ID: 17901532
By the way, message tracking shows nothing.  This mail just vanishes.
0
 
LVL 3

Expert Comment

by:sumitshukla
ID: 17904903
This will definitely solve your problem.

http://support.microsoft.com/kb/328768/en-us
0
 

Author Comment

by:rand1964
ID: 17910591
Nope.  That didn't solve the problem either.  I am about to pull my hair out!  What is going on?
0
 

Author Comment

by:rand1964
ID: 17931619
Update:  The distribution group allows me to send through it as long as I use outlook as an Exchange Client.  If I use it as a POP3 client, it will not send through the distribution group.  It will not let me send through it using an Outlook Express account either.  
Maybe this is some important clues?
0
 

Author Comment

by:rand1964
ID: 18086442
If nobody has an answer I will chalk this up to a complete re-install of Exchange and call this closed.  This is the dangdest thing I have ever seen.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 18280061
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Configure external lookups on for external mail flow on Exchange 2013 and Exchange 2016.
You can use the network upload option and the Office 365 Import service to bulk-import PST files to user mailboxes. Network upload means that you upload the PST files a temporary storage area in the Microsoft cloud.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

608 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question