Solved

Cleaning up users Inbox

Posted on 2006-11-01
7
204 Views
Last Modified: 2010-03-06
Hello,

We are using Exchange 2003, and the user involved is running Outlook 2000.
She has so much stuff in her Outlook that we can't get in there to clean up her Inbox, because it seems to use all of the resources.
Here is my question; is there a way to clean up a user's Inbox at the server level?

Thank you,

Aguillon1949
0
Comment
Question by:Aguillon1949
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 17850150
you can configure mailbox management policy

How to exclude mailboxes from the Mailbox Manager process
http://support.microsoft.com/kb/288115/en-us

How to exclude mailboxes from mailbox management process
http://support.microsoft.com/kb/924260/en-us
0
 

Author Comment

by:Aguillon1949
ID: 17851305
And if I follow the instructions in one of these articles, I will be able to manage the user's mailbox, correct?

Aguillon1949
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 17851477
yes but make sure that you set the filter correctly so that it does not get applied to all the users.
also run it in the report mode initally to be on the safer side
0
Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 

Author Comment

by:Aguillon1949
ID: 17851625
And where exactly will I be presented with the option to "clean up" the Inbox? Do I have to go somewhere else after I apply this policy?

Aguillon1949
0
 

Author Comment

by:Aguillon1949
ID: 17851801
Also, if I copy the query to find one user from the KB article, and click "find", nothing happens... what part of the query do I need to modify so that it can work for my situation?

Aguillon1949
0
 

Author Comment

by:Aguillon1949
ID: 17852390
I have created the policy, and applied it...
Now, where do I go to actually delete messages from the user's inbox?

Thanks,

Aguillon1949
0
 
LVL 35

Accepted Solution

by:
rakeshmiglani earned 500 total points
ID: 17857042
once you configure the policy you get the option to run it in report mode and other modes.
also there other options that can be configured like folder name and no of days.
then you have to configure the policy to run. there is an option for that also
once done and you run the policy an event is generated in the application log which tells you that the policy has processed n number of items and such
also the user gets and email of the same.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question