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SBS2003 Folder redirection not working on all clients (XP Pro)

Posted on 2006-11-01
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Last Modified: 2008-01-09
Primary DC on SBS2003 Standard.

I moved the User Shared Folders from on drive to another with MS's instructions (SBS_MoveDataFolder.doc) and then used the Folder Redirection Wizard to set up all users My Documents folders to the new root. Unfortunately that did have no effect whatsoever so I tried with the group policies and pointed My Documents and Desktop   to the new location. I had big troubles in the beginning until I disabled Offline Files an rebooted. Since then everything is fine.

Except for three clients. Two still point to the old non-existing location, a third one points to a local drive on the client. They are all members of the same domain. Also tried gpupdate /force and several reboots without success.

Two of them are notebooks so I need offline files enabled. But it also does not make any difference with offline files disabled.

Any ideas?
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Question by:domim
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Jeffrey Kane - TechSoEasy earned 250 total points
ID: 17853357
The Folder redirection won't work if you've monkeyed with the default Active Directory configuration.

All users must be in mydomain.local\MyBusiness\Users\SBSUsers and all computers must be in mydomain.local\MyBusiness\Computers\SBSComputers

If you've modified these in any way, not only will the Folder Redirection Wizard not work, but most all of SBS's wizards will fail.

Information on this is here:  http://sbsurl.com/itpro

So, what do you need to do now?

If I'm right about the above, you need to put things back the way they were... if you need help with this please advise.  Also, it's a good idea to keep the share named \USERS (no matter what the folder itself is called, the share should keep the name \USERS).

Then, remove the group policy you created manually and rerun the folder redirection wizard.  

Jeff
TechSoEasy
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Author Comment

by:domim
ID: 17876151
Jeff,

actually did not touch AD config. All users and computers are where they are supposed to be (SBSUsers and SBSComputers). Redirect works on SOME clients but not on all. New clients are added with the "setup new computer" wizard and then http://server/connectcomputer, also no problem. But some just don't want to accept the redirect.

Also some do not accept the WSUS settings, too, btw. Might that be related. What else can I check.

I have even removed on of the problem clients, deleted everything and added it with a new name, still same problem.

Dominik
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by:Jeffrey Kane - TechSoEasy
ID: 17878784
Well, if the clients that aren't working were not joined with http://server/connectcomputer, then that's what needs to be fixed...  Follow these steps for that:

At the client machine:
1.  Log in with THAT machine's LOCAL administrator account.
2.  Unjoin the domain into a WORKGROUP
3.  Change the name of the computer (this is not an option, you must use a name that is unique and hasn't been used before on your SBS)
4.  Delete or rename the following directory C:\Program Files\Microsoft Windows Small Business Server\Clients if it exists
5.  Make sure that the network settings are configured to get an IP address automatically (DHCP enabled)
6.  Reboot

Then on the server, from the Server Management Console:
1.  Remove the client computers if it still shows in the Client Computer screen on the Server Management Console
2.  Add the client with it's NEW name using the Add Computer wizard

Then, go back to the client machine, log back in with the local Administrator account and join the domain by opening Internet Explorer and navigating to http://servername/connectcomputer

Jeff
TechSoEasy
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Author Comment

by:domim
ID: 17879289
Jeff, ALL clients were added with ConnectClient...
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Author Comment

by:domim
ID: 17890763
Seems I have figured it out. The clients with the problems had offline files enabled and that screwed up things.

What I did:
- enable offline files (if disabled)
- created a dummy redirect share with the previous share name (the new one now is called \Users again)
- deleted all offline files and removed sync from them
- rebooted and everything was fine (also other problems gone at the same time)
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by:Jeffrey Kane - TechSoEasy
ID: 17895703
Well, I think I now know what your problem was... you said that you followed the instructions in http://sbsurl.com/movedata (SBS_MoveDataFolder.doc).  But apparently you had a problem BEFORE because your user's share wasn't called \Users.  So the steps outlined in that document wouldn't have worked.

Jeff
TechSoEasy
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Author Comment

by:domim
ID: 17895924
Yes, guess you are right. I admit I had screwed quite some things on our SBS simple because I did not know better. But now I am getting it back to gether piece by piece and somehow start to like Windows again. Well, somehow ;-)
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