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Received email that invited users to play bingo & is mass emailing - need Blackberry help also; the email was opened on a Blackberry

This is a 2-part question. The user received an email inviting her to play bingo. It was received thru her Blackberry and opened there. Ultimately, their entire Windows Server 2003 network was infected and her email began sending out hundreds of email to everyone in her address book. We ran Norton, BitDefender, Trend Micro, Panda & Microsoft Malicious Scanner and thought we got everything. All was quiet for 2 weeks. Then today, vendors and customers are complaining they are getting emails from this person again...but she hasn't sent them anything recently.

1. Does anyone know how I can make sure the Blackberry didn't re-activate the email, even though we already cleaned the network and removed the original email?

2. Has anyone else dealt with this particular "bingo" email. I am including the link, so if you've seen it, you can help me clean & stop this mess ...but PLEASE DO NOT CLICK ON IT!

The original email received:

Subject: Did you get the link?

Sent you an invitation to come play bingo, did you get it?
Here it is again

http://octoberbingo790.com/go.asp?id=1

!!!!!!DO NOT CLICK ON THE BINGO LINK LISTED ABOVE _ IT IS A DIRECT LINK TO THE VIRUS!!!!!!!!

Thank you for your assistance.

SOLUTION

phototropic

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Kathy McCord

ASKER

In our case, the email that originally came in to the user started sending itself to everyone on her address book anywhere from 5 to 100's of times. There must have been more to the email she got than just what is referenced on the blog you mentioned. Thank for the info, though.

SOLUTION