DaveParadise
asked on
c000021a {fatal system error} problems repairing from XP CD
Kaspersky Anti Virus detected a Trojan and deleted svchost. When the PC restarted I had no internet connection and my task bar was missing. I tried to do a system restore but could not access it, also tried from command prompt but it failed saying something about system restore can not protect computer. Next step, I restored my registry, from a backup but when I restarted XP the message: stop c000021a {fatal system error} blue screen appeared. Next, I looked at your site and followed instructions under this problem heading. However, I've tried a repair with the CD but it doesn't recognise the partition. Please help.
ASKER
Yes, it can find hard drives but when I select the partition it says "XP cannot recognise the partition you selected".
Should I delete this partition? Will I lose data? Is there any way I can repair, please?
--Dave
Should I delete this partition? Will I lose data? Is there any way I can repair, please?
--Dave
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
OK. Thanks.
--Dave
--Dave
o.o
It deleted your services host?
I don't even know how to respond to that.
Secondly
Thats why you lost inet and taskbar, your SERVICES HOST WAS GONE!
Thirdly,
What do you mean you can't re-install?
When your in the gui for the install after booting from the CD, do you mean that it cannot find any hard drives?
--Kelly