rorf
asked on
Radeon 9600 Graphics Card
Hi,
Ive asked before on this site if anyone can tell me why my computer suddenly shuts down.
This has only happened since i upgraded to a Radeon 9600 Graphics card.
I was told that possibly the power supply fro my PC was nor adequate but i have recently upgraded to a 700w supply which should be more than adequate.
I keep getting the message that the graphics card has reset itself.
My drivers are up to date. Im running Windows xp.
Could it be that the motherboard is not compatible?
Ive no idea what motherboard it is.
Hope this makes sense, any help will be much appreciated.
Thanks
Rorf
Ive asked before on this site if anyone can tell me why my computer suddenly shuts down.
This has only happened since i upgraded to a Radeon 9600 Graphics card.
I was told that possibly the power supply fro my PC was nor adequate but i have recently upgraded to a 700w supply which should be more than adequate.
I keep getting the message that the graphics card has reset itself.
My drivers are up to date. Im running Windows xp.
Could it be that the motherboard is not compatible?
Ive no idea what motherboard it is.
Hope this makes sense, any help will be much appreciated.
Thanks
Rorf
If there is a fan on this card take the case off and make sure the fan is running on it. Video cards over heating will shut down a computer.
SOLUTION
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The make and model of the motherboard will be printed on the board itself.
The card is compatible with XP Pro and XP Home.
http://testedproducts.windowsmarketplace.com/results.aspx?&bCatID=752&cpID=220&ocID=0&OR=1
This utility will list your installed hardware and software. I believe it lists the installed motherboard.
http://www.belarc.com/free_download.html
:-)
The card is compatible with XP Pro and XP Home.
http://testedproducts.windowsmarketplace.com/results.aspx?&bCatID=752&cpID=220&ocID=0&OR=1
This utility will list your installed hardware and software. I believe it lists the installed motherboard.
http://www.belarc.com/free_download.html
:-)
SOLUTION
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I had the same problem with my 9800.
What I did to fix the problem was remove .NET, the video drivers.
Reinstalled DirectX, .NET and the latest video drivers.
All of my problems went away.
I was also running benchmarks and after I did all of this my scores doubled.
What I did to fix the problem was remove .NET, the video drivers.
Reinstalled DirectX, .NET and the latest video drivers.
All of my problems went away.
I was also running benchmarks and after I did all of this my scores doubled.
ASKER
Thanks for all the replies
The motherboard is a FIC K7M-400
The motherboard is a FIC K7M-400
Do you have any temperature monitors reporting how hot the cpu or video card is getting? Everest will report the cpu temperature, but you may need to check the video card heat sink with your hand.
ASKER CERTIFIED SOLUTION
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ASKER
Will check the heat from the card tonight when i get home from work and let you know.
thanks again
thanks again
ASKER
Hi Again
The Graphics card does not have a cooling fan and does feel quite warm.
My pc is in my conservatory which is quite cold at this time of year.
Heres some more information for you, I dont know if any of it is normal or if any problems can be spotted by you guys.
Im wondering why it says secondary graphics card and if the temperatures are normal!
Video Adapter RADEON 9600 SERIES - Secondary (128 MB)
Video Adapter RADEON 9600 SERIES (128 MB)
3D Accelerator ATI Radeon 9600 (RV350)
Field Value
CPU Properties
CPU Type AMD Athlon XP, 2166 MHz (13 x 167) 2700+
CPU Alias Thoroughbred-B
CPU Stepping B0
Instruction Set x86, MMX, 3DNow!, SSE
L1 Code Cache 64 KB
L1 Data Cache 64 KB
L2 Cache 256 KB (On-Die, Full-Speed)
CPU Physical Info
Package Type 453 Pin PGA
Package Size 4.95 cm x 4.95 cm
Transistors 37.6 million
Process Technology 6Mi, 0.13 um, CMOS, Cu
Die Size 84 mm2
Core Voltage 1.50 - 1.65 V
I/O Voltage 1.6 V
Typical Power 44.0 - 64.0 W (depending on clock speed)
Maximum Power 48.5 - 74.3 W (depending on clock speed)
CPU Manufacturer
Company Name Advanced Micro Devices, Inc.
Product Information http://www.amd.com/us-en/Processors/ProductInformation/0,,30_118,00.html
CPU Utilization
CPU #1 0 %
3D Accelerator ATI Radeon 9600 (RV350)
Field Value
Sensor Properties
Sensor Type ITE IT8705F (ISA 290h)
Temperatures
Motherboard 36 °C (97 °F)
CPU 38 °C (100 °F)
Aux 35 °C (95 °F)
Maxtor 6Y080L0 23 °C (73 °F)
Cooling Fans
CPU 4963 RPM
Chassis 2679 RPM
Voltage Values
CPU Core 1.63 V
+2.5 V 2.53 V
+3.3 V 3.38 V
+5 V 5.08 V
+12 V 11.90 V
+5 V Standby 5.16 V
VBAT Battery 3.22 V
Debug Info F 22 3F FF
Debug Info T 35 36 38
Debug Info V 66 9E D3 BD BA 3E CE (01)
CPU Properties
CPU Type AMD Athlon XP, 2166 MHz (13 x 167) 2700+
CPU Alias Thoroughbred-B
CPU Stepping B0
Instruction Set x86, MMX, 3DNow!, SSE
L1 Code Cache 64 KB
L1 Data Cache 64 KB
L2 Cache 256 KB (On-Die, Full-Speed)
CPU Physical Info
Package Type 453 Pin PGA
Package Size 4.95 cm x 4.95 cm
Transistors 37.6 million
Process Technology 6Mi, 0.13 um, CMOS, Cu
Die Size 84 mm2
Core Voltage 1.50 - 1.65 V
I/O Voltage 1.6 V
Typical Power 44.0 - 64.0 W (depending on clock speed)
Maximum Power 48.5 - 74.3 W (depending on clock speed)
Field Value
Physical Memory
Total 767 MB
Used 410 MB
Free 357 MB
Utilization 53 %
Swap Space
Total 1014 MB
Used 421 MB
Free 592 MB
Utilization 42 %
Virtual Memory
Total 1781 MB
Used 831 MB
Free 949 MB
Utilization 47 %
Physical Address Extension (PAE)
Supported by Operating System Yes
Supported by CPU Yes
Active No
Field Value
North Bridge Properties
North Bridge VIA VT8378 UniChrome KM400
Revision 00
Package Type 552 Pin HSBGA
Package Size 3.5 cm x 3.5 cm
Process Technology 0.22 um
Core Voltage 2.5 V
In-Order Queue Depth 4
Memory Controller
Bank Interleave 4-way
Memory Timings
CAS Latency (CL) 2.5T
Command Rate (CR) 2T
Memory Slots
DRAM Slot #1 256 MB (DDR SDRAM)
DRAM Slot #2 512 MB (DDR SDRAM)
Integrated Graphics Controller
Graphics Controller Type VIA/S3 UniChrome
Graphics Controller Status Disabled
AGP Controller
AGP Version 3.05
AGP Status Enabled
AGP Device ATI Radeon 9600 (RV350)
AGP Aperture Size 128 MB
Supported AGP Speeds 1x, 2x, 4x, 8x
Current AGP Speed 8x
Fast-Write Not Supported
Side Band Addressing Supported, Enabled
Chipset Manufacturer
Company Name VIA Technologies, Inc.
Product Information http://www.via.com.tw/en/products/chipsets
Driver Download http://www.viaarena.com/?PageID=2
Field Value
South Bridge Properties
South Bridge VIA VT8233/8235
Revision 00
Package Size 2.7 cm x 2.7 cm
Process Technology 0.22 um
Core Voltage 2.5 V
AC'97 Audio Controller
Audio Controller Type VIA 8233/8235/8237
Codec Name Avance Logic ALC650
Codec ID 414C4720h
S/PDIF Output Supported
Chipset Manufacturer
Company Name VIA Technologies, Inc.
Product Information http://www.via.com.tw/en/products/chipsets
Driver Download http://www.viaarena.com/?PageID=2
Everest also recommende me upgrading my bios as its over two years old, could this help.
Sorry, i really am out of my depth with this.
Regards
Rorf
The Graphics card does not have a cooling fan and does feel quite warm.
My pc is in my conservatory which is quite cold at this time of year.
Heres some more information for you, I dont know if any of it is normal or if any problems can be spotted by you guys.
Im wondering why it says secondary graphics card and if the temperatures are normal!
Video Adapter RADEON 9600 SERIES - Secondary (128 MB)
Video Adapter RADEON 9600 SERIES (128 MB)
3D Accelerator ATI Radeon 9600 (RV350)
Field Value
CPU Properties
CPU Type AMD Athlon XP, 2166 MHz (13 x 167) 2700+
CPU Alias Thoroughbred-B
CPU Stepping B0
Instruction Set x86, MMX, 3DNow!, SSE
L1 Code Cache 64 KB
L1 Data Cache 64 KB
L2 Cache 256 KB (On-Die, Full-Speed)
CPU Physical Info
Package Type 453 Pin PGA
Package Size 4.95 cm x 4.95 cm
Transistors 37.6 million
Process Technology 6Mi, 0.13 um, CMOS, Cu
Die Size 84 mm2
Core Voltage 1.50 - 1.65 V
I/O Voltage 1.6 V
Typical Power 44.0 - 64.0 W (depending on clock speed)
Maximum Power 48.5 - 74.3 W (depending on clock speed)
CPU Manufacturer
Company Name Advanced Micro Devices, Inc.
Product Information http://www.amd.com/us-en/Processors/ProductInformation/0,,30_118,00.html
CPU Utilization
CPU #1 0 %
3D Accelerator ATI Radeon 9600 (RV350)
Field Value
Sensor Properties
Sensor Type ITE IT8705F (ISA 290h)
Temperatures
Motherboard 36 °C (97 °F)
CPU 38 °C (100 °F)
Aux 35 °C (95 °F)
Maxtor 6Y080L0 23 °C (73 °F)
Cooling Fans
CPU 4963 RPM
Chassis 2679 RPM
Voltage Values
CPU Core 1.63 V
+2.5 V 2.53 V
+3.3 V 3.38 V
+5 V 5.08 V
+12 V 11.90 V
+5 V Standby 5.16 V
VBAT Battery 3.22 V
Debug Info F 22 3F FF
Debug Info T 35 36 38
Debug Info V 66 9E D3 BD BA 3E CE (01)
CPU Properties
CPU Type AMD Athlon XP, 2166 MHz (13 x 167) 2700+
CPU Alias Thoroughbred-B
CPU Stepping B0
Instruction Set x86, MMX, 3DNow!, SSE
L1 Code Cache 64 KB
L1 Data Cache 64 KB
L2 Cache 256 KB (On-Die, Full-Speed)
CPU Physical Info
Package Type 453 Pin PGA
Package Size 4.95 cm x 4.95 cm
Transistors 37.6 million
Process Technology 6Mi, 0.13 um, CMOS, Cu
Die Size 84 mm2
Core Voltage 1.50 - 1.65 V
I/O Voltage 1.6 V
Typical Power 44.0 - 64.0 W (depending on clock speed)
Maximum Power 48.5 - 74.3 W (depending on clock speed)
Field Value
Physical Memory
Total 767 MB
Used 410 MB
Free 357 MB
Utilization 53 %
Swap Space
Total 1014 MB
Used 421 MB
Free 592 MB
Utilization 42 %
Virtual Memory
Total 1781 MB
Used 831 MB
Free 949 MB
Utilization 47 %
Physical Address Extension (PAE)
Supported by Operating System Yes
Supported by CPU Yes
Active No
Field Value
North Bridge Properties
North Bridge VIA VT8378 UniChrome KM400
Revision 00
Package Type 552 Pin HSBGA
Package Size 3.5 cm x 3.5 cm
Process Technology 0.22 um
Core Voltage 2.5 V
In-Order Queue Depth 4
Memory Controller
Bank Interleave 4-way
Memory Timings
CAS Latency (CL) 2.5T
Command Rate (CR) 2T
Memory Slots
DRAM Slot #1 256 MB (DDR SDRAM)
DRAM Slot #2 512 MB (DDR SDRAM)
Integrated Graphics Controller
Graphics Controller Type VIA/S3 UniChrome
Graphics Controller Status Disabled
AGP Controller
AGP Version 3.05
AGP Status Enabled
AGP Device ATI Radeon 9600 (RV350)
AGP Aperture Size 128 MB
Supported AGP Speeds 1x, 2x, 4x, 8x
Current AGP Speed 8x
Fast-Write Not Supported
Side Band Addressing Supported, Enabled
Chipset Manufacturer
Company Name VIA Technologies, Inc.
Product Information http://www.via.com.tw/en/products/chipsets
Driver Download http://www.viaarena.com/?PageID=2
Field Value
South Bridge Properties
South Bridge VIA VT8233/8235
Revision 00
Package Size 2.7 cm x 2.7 cm
Process Technology 0.22 um
Core Voltage 2.5 V
AC'97 Audio Controller
Audio Controller Type VIA 8233/8235/8237
Codec Name Avance Logic ALC650
Codec ID 414C4720h
S/PDIF Output Supported
Chipset Manufacturer
Company Name VIA Technologies, Inc.
Product Information http://www.via.com.tw/en/products/chipsets
Driver Download http://www.viaarena.com/?PageID=2
Everest also recommende me upgrading my bios as its over two years old, could this help.
Sorry, i really am out of my depth with this.
Regards
Rorf
SOLUTION
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ASKER
Hope i split the points fairly, i always worry about upsetting someone.
appreciate your comments
regards
rorf
appreciate your comments
regards
rorf
Is the problem resolved?
ASKER
Well i did all of what was said and so far its ok.
My comp has not frozen for 24 hours which compared to how often it has been freezing up on me is a miracle.
Im thinking it was an overheating problem but
Maybe it was the chipset update that did it, which would mean i messed up with the points.
Hope i havent upset any of you guys.
Thanks again
My comp has not frozen for 24 hours which compared to how often it has been freezing up on me is a miracle.
Im thinking it was an overheating problem but
Maybe it was the chipset update that did it, which would mean i messed up with the points.
Hope i havent upset any of you guys.
Thanks again
Don't worry about the points . . glad the pc is better!