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Do you have the Citrix client installed on your desktop?
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Do you have the Citrix client installed on your desktop?

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Yes, I have the Citrix Web Client installed. Could it be Norton Internet Security that doesn't like it? Out of 3 computers, it only fails on one of them, I have McAfee and Trend Micro on the other two that works. Just a thought!
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Yes, I have the Citrix Web Client installed. Could it be Norton Internet Security that doesn't like it? Out of 3 computers, it only fails on one of them, I have McAfee and Trend Micro on the other two that works. Just a thought!

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Can you temporarily disable Norton then try to launch Notes via Web Interface to see if you can connect? &nbsp;Usually, there's a problem with the Citrix client if you're experiencing the launch.ica pop-up message. &nbsp;Which browser are you using? &nbsp;Also, do you know which version of the Citrix web client you're using? &nbsp;
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Can you temporarily disable Norton then try to launch Notes via Web Interface to see if you can connect?  Usually, there's a problem with the Citrix client if you're experiencing the launch.ica pop-up message.  Which browser are you using?  Also, do you know which version of the Citrix web client you're using?  

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We access Lotus Notes through Citrix and it works fine from my laptop but when I use my desktop and after I login click on the Lotus Notes icon, instead of opening the email it asks me if I want to save a file called launch.ica. I click save but after that I don't know what to do because I cannot open it with anything. Any ideas?<br />
Thanks.
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We access Lotus Notes through Citrix and it works fine from my laptop but when I use my desktop and after I login click on the Lotus Notes icon, instead of opening the email it asks me if I want to save a file called launch.ica. I click save but after that I don't know what to do because I cannot open it with anything. Any ideas?
Thanks.

Cannot Launch Lotus Notes

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.