jlaidlaw
asked on
Internet access through Linksys router intermittent
I have two PCs (XP Pro) connected to a Linksys BEFSR41 router, which is then connected to a DSL modem (AT&T). I've loaded all the firmware and have the default setup for the router. I will get it to work and it continues to work throughout a session. However, I'll shut the computer off and the next time it won't work.
I've updated the network card driver and the Linksys firmware. I'm starting to think it's an issue with the Windows Firewall, but don't really know. There have been some recommendations to turn off the Windows firewall - is this a good idea?
I've been able to get it to work by removing the Ethernet cable from the router and connecting directly to the modem. After loading a webpage, I'll swap the Ethernet cable back to the router and it works just fine. Go figure??
Does this make any sense? Also, how should I set up the Linksys for best protection?
Any help is appreciated. I'm a newbie with networks and a little over my head here.
I've updated the network card driver and the Linksys firmware. I'm starting to think it's an issue with the Windows Firewall, but don't really know. There have been some recommendations to turn off the Windows firewall - is this a good idea?
I've been able to get it to work by removing the Ethernet cable from the router and connecting directly to the modem. After loading a webpage, I'll swap the Ethernet cable back to the router and it works just fine. Go figure??
Does this make any sense? Also, how should I set up the Linksys for best protection?
Any help is appreciated. I'm a newbie with networks and a little over my head here.
sacp
Does your DSL connection need username/password to connect?
ASKER
I don't think so.
The fact that it works fine when connected directly to the modem verifies that, doesn't it?
The fact that it works fine when connected directly to the modem verifies that, doesn't it?
Maybe it means the oposite. Don't you have the PC configured to auto connect when the connection drops?
I don't know how dsl works in your country, but here in portugal, you must enter user/pass, either the pc memorizes it,a program specific to the isp memorizes and makes the connection or a router with internal adsl modem, that has room for the person to save user/pass and it makes the connection itself.
Try going to options in the IE then in connections, see if it has anything there.
I don't know how dsl works in your country, but here in portugal, you must enter user/pass, either the pc memorizes it,a program specific to the isp memorizes and makes the connection or a router with internal adsl modem, that has room for the person to save user/pass and it makes the connection itself.
Try going to options in the IE then in connections, see if it has anything there.
is dhcp ON on the linksys router?
ASKER
I've traced the problem to the iMac (OS 9.1). I know I said two PCs, that's because I wanted to keep the question simple. The truth is, I have a PC (XP Pro) and an iMac (OS 9.1) connected to the router.
If I power up the modem and router, then start with the PC, it'll work.
If the modem and router are powered up and initialized with the iMac (PC is off), everything locks up - I can't get get Internet - nothing. Even if I turn on the PC at this time, I can't get Internet.
At this point, I can disconnect the PC Ethernet cable and connect it directly to the modem and it works (Internet). Then, I can return the Ethernet cable back to the router and connect the router to the modem and everything continues to work fine...even the iMac will work at this point.
It's almost like the iMac puts a lock router.
Any ideas?
If I power up the modem and router, then start with the PC, it'll work.
If the modem and router are powered up and initialized with the iMac (PC is off), everything locks up - I can't get get Internet - nothing. Even if I turn on the PC at this time, I can't get Internet.
At this point, I can disconnect the PC Ethernet cable and connect it directly to the modem and it works (Internet). Then, I can return the Ethernet cable back to the router and connect the router to the modem and everything continues to work fine...even the iMac will work at this point.
It's almost like the iMac puts a lock router.
Any ideas?
do you have the dsl modem in the WAN port? sounds like you have an arp conflict
ASKER
WAN port? I'm pretty sure the cables are connected correctly.
There is a group of four ports labeled 1-4: only two used for connection to PC and iMac. The dsl modem is connected to a stand-alone port on the router.
As I mentioned, it does work if the router is initialized from the PC, first - then both computers can access the Internet.
I'm thinking the iMac is trying take over. Perhaps I need to assign IPs rather than automatic assignments???
There is a group of four ports labeled 1-4: only two used for connection to PC and iMac. The dsl modem is connected to a stand-alone port on the router.
As I mentioned, it does work if the router is initialized from the PC, first - then both computers can access the Internet.
I'm thinking the iMac is trying take over. Perhaps I need to assign IPs rather than automatic assignments???
What are you using as the PPPoE connection? are you using your laptop as the dialer? or are you using the dsl modem or the router??? basically what did you type your username and password in?
are you statically or dynamically setting your IP's?
are you statically or dynamically setting your IP's?
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