Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

virus

Posted on 2006-11-02
4
258 Views
Last Modified: 2010-04-26
hi
i've got a virus problem in my pc. whenever i open my pc My Documents folder automatically open at the begining & there's a copy of folder inside every sub folder which i haven't created before.
but when i click that folder it doesn't open rather it open My Documents folder. when i want to use msconfig it automatically restart.
i've scan the pc frm NAV and AVG but, it doesn't help me to solve that problem.
can u plz help..
0
Comment
Question by:saloj
  • 2
4 Comments
 
LVL 5

Accepted Solution

by:
Christophermagee earned 500 total points
ID: 17857215
Try using task manager and ending processes which do not seem normal.

However sometimes you just have to bite the bullet and do a reinstall, you will probably spend a lot less time with the reinstall than trying to remove that virus.

Hope this helps
0
 
LVL 2

Author Comment

by:saloj
ID: 17857238
yeah but when i reinstall the windows. i get the same things as before. there's a copy of every folder in it's subfolder except in c drive. all it's size is 20.5 kb.  but this time it doesn't run in starting. it's hard to delete all the folder manually. didn't there any solution to remove those folder.
0
 
LVL 5

Expert Comment

by:Christophermagee
ID: 17857303
When you reinstall windows do you bring in files from a cd or anything?, or do you reformat the drive????  My guess is that your machine is getting reinfected with the virus. I have heard of bios virus however i have never seen them, but i always thought they were more tales than reality.
0
 
LVL 1

Expert Comment

by:nasrock
ID: 17871143
so are you formatting your hard drive when you reinstall windows? if not it leaves everything intact and isnt helping you at all.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question