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errors recovering mailboxes

Hi Guys,

I restored a mailbox store using NTbackup into a recovery storage group.  When I try to recover mailboxes and merge them back into the first storage group, I get the following errors.

The attempt to log on to the Microsoft Exchange Server computer has failed. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0512-00000000.

I checked the issue on the Microsoft site, they said it had to do with the permissions of the user account using the recovery, but I have checked I am using an account with full admin right to the Windows 2003 domain and exchange 2003 server.  Please help


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1 Solution
is your account having send as/ receive as rights on the mailbox store that has this mailbox?
Check the "Extract or Merge Mailbox Data from the Recovery Storage Group to the Regular Storage Group" section in the  following article for more information

mbavisiAuthor Commented:
I have read the exmerge instructions and it seems that I can only extract data and merge thme into the original mailboxes.  I had the deleted the user mailboxes before and recreated them, after that I did the restore into the recovery storage group.  Is there a way to restore or merge old mailbox data into newly created mailboxes of the same user account ?


Check "How the Recovery Storage Group Links Back to the Original Database" section in http://support.microsoft.com/kb/824126/

if the mailbox had been deleted earlier then the "msExchMailboxGUID" attribute will not be matched.

A recovery server needs to be built in this case

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