Solved

errors recovering mailboxes

Posted on 2006-11-02
4
283 Views
Last Modified: 2010-03-06
Hi Guys,

I restored a mailbox store using NTbackup into a recovery storage group.  When I try to recover mailboxes and merge them back into the first storage group, I get the following errors.

The attempt to log on to the Microsoft Exchange Server computer has failed. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0512-00000000.

I checked the issue on the Microsoft site, they said it had to do with the permissions of the user account using the recovery, but I have checked I am using an account with full admin right to the Windows 2003 domain and exchange 2003 server.  Please help

Regards

Mbavisi
0
Comment
Question by:mbavisi
  • 3
4 Comments
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 17857875
is your account having send as/ receive as rights on the mailbox store that has this mailbox?
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 17857911
Check the "Extract or Merge Mailbox Data from the Recovery Storage Group to the Regular Storage Group" section in the  following article for more information

http://support.microsoft.com/kb/824126/
0
 
LVL 1

Author Comment

by:mbavisi
ID: 17858493
I have read the exmerge instructions and it seems that I can only extract data and merge thme into the original mailboxes.  I had the deleted the user mailboxes before and recreated them, after that I did the restore into the recovery storage group.  Is there a way to restore or merge old mailbox data into newly created mailboxes of the same user account ?

thanx

mbavisi
0
 
LVL 35

Accepted Solution

by:
rakeshmiglani earned 500 total points
ID: 17858850
Check "How the Recovery Storage Group Links Back to the Original Database" section in http://support.microsoft.com/kb/824126/

if the mailbox had been deleted earlier then the "msExchMailboxGUID" attribute will not be matched.

A recovery server needs to be built in this case

http://support.microsoft.com/kb/823176/en-us
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now