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errors recovering mailboxes

mbavisi
mbavisi asked
on
Medium Priority
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Last Modified: 2010-03-06
Hi Guys,

I restored a mailbox store using NTbackup into a recovery storage group.  When I try to recover mailboxes and merge them back into the first storage group, I get the following errors.

The attempt to log on to the Microsoft Exchange Server computer has failed. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0512-00000000.

I checked the issue on the Microsoft site, they said it had to do with the permissions of the user account using the recovery, but I have checked I am using an account with full admin right to the Windows 2003 domain and exchange 2003 server.  Please help

Regards

Mbavisi
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Top Expert 2006

Commented:
is your account having send as/ receive as rights on the mailbox store that has this mailbox?
Top Expert 2006

Commented:
Check the "Extract or Merge Mailbox Data from the Recovery Storage Group to the Regular Storage Group" section in the  following article for more information

http://support.microsoft.com/kb/824126/

Author

Commented:
I have read the exmerge instructions and it seems that I can only extract data and merge thme into the original mailboxes.  I had the deleted the user mailboxes before and recreated them, after that I did the restore into the recovery storage group.  Is there a way to restore or merge old mailbox data into newly created mailboxes of the same user account ?

thanx

mbavisi
Top Expert 2006
Commented:
Check "How the Recovery Storage Group Links Back to the Original Database" section in http://support.microsoft.com/kb/824126/

if the mailbox had been deleted earlier then the "msExchMailboxGUID" attribute will not be matched.

A recovery server needs to be built in this case

http://support.microsoft.com/kb/823176/en-us

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