Link to home
Start Free TrialLog in
Avatar of Tom_Hickerson
Tom_HickersonFlag for United States of America

asked on

Email Server Blocks at various websites

Hello,

Apparently somone on my network has a email worm virus, and has got me on some ban lists.  I am trying to find the infected computer, but have not been able to yet, but I blocked access to port 25 from everyone in my network except the mail server.  

 I recieved this error when I tried to send out an email to a hotmail user.  
550 Command rejected for policy reasons. For troubleshooting information, go to http://postmaster.msn.com

How do I fix the issue to send out to hotmail users again?
SOLUTION
Avatar of kgreeneit
kgreeneit
Flag of Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of jimmymcp02
That happend to us but it was not a virus...we were sending mass emails and we forgot an unsuscribe link and we were banned from hotmail, yahoo and aol we had to comply with their policies. also it looks like something was wrong with our dns settings. also check that your exchange was not use for NDR spam
http://www.amset.info/exchange/spam-cleanup.asp
Avatar of Tony-Freeman
Tony-Freeman

Hotmail now have new policies on accepting mail from mail servers.

They will not accept mail from a mail server that does not have a  SPA record in their DNS.
Check that your DNS for your domain contains a TXT entry with SPA information.
Avatar of Tom_Hickerson

ASKER

what is spa and do I do that with my registar?
sorry ... my typo .... I meant SPF.
This is a DNS entry for your domain name.

If your mail server was mail.yourdomain.com
then a typical entry would be
mail    TXT   v=spf1 mx ptr ?all
where do I add/edit this info at?
You would add it like this...

http://www.michaelbrumm.com/spfwindowsdns/

-neo
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial