The connection was dropped by the remote host.

Posted on 2006-11-02
Last Modified: 2010-03-06
We were having a problem of "The connection was dropped by the Remote Host" on our Exchange Server 2000 running on Windows 2000 SBS. We were able to send emails to most domains but not AOL. I tried smtp connection from the server. Test was sucess, and could see the email in AOL. Please help I you have any idea~~~~
Question by:cindyshi
  • 2
LVL 39

Accepted Solution

redseatechnologies earned 20 total points
ID: 17863398
Hi cindyshi,

You need an SMTP connector for AOL

Hope that helps,

LVL 104

Expert Comment

ID: 17867242
Put your domain in to and see whether it flags any errors.
Have you looked at the Postmaster site?


Author Comment

ID: 17882634
THanks redseatechnologies and Sembee. But still can not figure out what's wrong with it. It look like what I have is different as AOL's MX records. But telnet test could pass.

C:\Documents and Settings\Administrator>nslookup -q=mx
Address: MX preference = 15, mail exchanger = MX preference = 15, mail exchanger = MX preference = 15, mail exchanger = MX preference = 15, mail exchanger = nameserver = nameserver = nameserver = nameserver =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =    internet address =       internet address =       internet address =
LVL 104

Expert Comment

ID: 17882751
AOL is such much hassle to get it to work correctly that I don't tend to even try and troubleshoot - I go straight for an SMTP Connector - as was posted in the first response.


Featured Post

Why do Marketing keep bothering you?

Is your marketing department constantly asking for new email signature updates? Are they requesting a different design for every department? Do they need yet another banner added? Don’t let it get you down! There is an easy way to manage all of these requests...

Join & Write a Comment

Resolve DNS query failed errors for Exchange
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now