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Internet Information Services (IIS) is missing from Add / Remove Windows Components

Posted on 2006-11-02
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Last Modified: 2009-08-12
I am unable to use Remote Web Connection from Explorer to log into a remote computer using my Toshiba Laptop.  I am able to connect to the remote system using several other computers.  I get to the splash screen and an error at the bottom appears which does not let me access the remote computer.  The difference that I've found is that I do not have IIS on my laptop and I do have it on the other systems I've used.  
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Question by:ahoulden
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by:briancassin
ID: 17864372
Does the laptop have Windows XP Home or Pro on it ? If so it will not have IIS as that is not supported on Windows XP HOME.

If it is Home edition WIndows XP home does not support Remote Desktop Connection

"Remote Desktop - All versions of Windows XP--including Home Edition--support Remote Assistance, which is an assisted support technology that allows a help desk or system administrator to remotely connect to a client desktop for troubleshooting purposes. But Only Pro supports the new Remote Desktop feature, which is a single-session version of Terminal Services with two obvious uses: Mobile professionals who need to remotely access their corporate desktop, and remote administration of clients on a network. You can access a Windows XP Remote Desktop from any OS that supports a Terminal Services client (such as Windows 98 and, interestingly XP Home). XP Home can act as the client in a Remote Desktop session; only Pro can be the server."
excerpt from http://www.winsupersite.com/showcase/windowsxp_home_pro.asp


also here it is stated

http://www.microsoft.com/windowsxp/using/mobility/rdfaq.mspx

Here are the instructions for pro http://www.petri.co.il/install_remote_desktp_web_connection_on_windows_xp.htm
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by:johnb6767
ID: 17867948

if you go to Add Remove programs > Add remove Wnidows Components> Is Internet Information Services present? If not, look at c:\windows\inf\sysoc.inf for the following entry...

iis=iis.dll,OcEntry,iis.inf,,7

If it looks like this....

iis=iis.dll,OcEntry,iis.inf,HIDE,7

Then remove the HIDE (not the commas)

If you ahev to remove the hide portion, then it probably wasnt visible in Add Windows Coponents, and it should be now. Then you can select IIS, and then Remote Web Connection should be under there when you select IIS>Details
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by:johnb6767
ID: 17867953
Keep in mind, this refers to Remote Web Connection, not Remote Desktop Connection.....
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by:Kenneniah
ID: 17870436
Either way, whether Home or Pro, you do not need IIS installed to be a Remote Desktop Web Connection client. You only need IIS on the host.
What error message do you get when you try to connect?
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by:briancassin
ID: 17871443
I'm sorry guys I have to disagree with both of you on this one.

johnb6767

I guess I am not understanding it is stated right here http://www.microsoft.com/windowsxp/downloads/tools/rdwebconn.mspx

Also I checked for remote web connection as I have never heard of "remote web connection" and a search turns up nothing but "Remote Desktop Web Connection"



Kenneniah,

The asker stated  "to log into a remote computer using my Toshiba Laptop" therefore the Laptop would be the client not the PC he is using. The PC he is using would have to be Pro.

You can be a client with Windows XP Home (i.e. You use a windows XP Pro computer to remote into a Windows XP Home box but you cannot use a Windows XP Home box to remote into a Windows Pro box. That is why only Remote Assitance is available on home to log into other pc's wth.





Microsoft article here states you have to have the remote desktop service running to run Remote Desktop Web Connection or be logging into a microsoft windows server... http://support.microsoft.com/?kbid=284931
which means that Windows Home cannot run this since it does not have "Remote Desktop"


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by:Kenneniah
ID: 17871464
"You use a windows XP Pro computer to remote into a Windows XP Home"
I'm afraid you have that backwards my friend. Client is the one that connects to the host. Home can be a client and remote desktop to a Pro host.

In the terminal services world "client" is the computer you are actually sitting at. "Host" is the remote computer you are connecting to.
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by:Kenneniah
ID: 17871477
From your own post....

"XP Home can act as the client in a Remote Desktop session; only Pro can be the server"

In every area I've ever heard of "server" is the computer you are connecting to, not from.
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by:Kenneniah
ID: 17871616
Also the link you provided there... http://support.microsoft.com/?kbid=284931 ... refers to installing Remote Desktop Web Connection on the host pc (server), not the client. Any client regardless of OS can connect to it.

From...http://www.microsoft.com/windowsxp/using/networking/expert/russel_02january14.mspx

"Connecting to the Remote Desktop
After the installation is complete, you can connect to your Windows XP Professional host machine using any computer that is running Internet Explorer 4.0 or later. You don't need to have the Remote Desktop client software on the computer that is doing the connecting. To connect:

1.
 Open Internet Explorer, and in the Address field, type: http://machinename/tsweb ........"

Especially the part saying ANY computer running IE 4.0 or later, which last I knew XP Home came with IE 6.0
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by:briancassin
ID: 17874183
Well maybe I misunderstood it... From what I was taught in my classes their was no way to use remote desktop to remote into something using an XP Home box unless you were using remote assitance. Apparently that does not hold water anymore.
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by:Kenneniah
ID: 17875874
MS doesn't always to the best job of explaining it, but basically XP Home just can't be the host or server. The client for Remote Desktop can be installed on just about any OS including old Windows 98. In fact we have over 120 users here that have XP Home at home (no pun intended lol) and remote desktop into their XP Pro machines here at work through VPN all the time. Heck, we still have some using Windows 98 at home that installed the RDP client and do the same thing.
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by:johnb6767
ID: 18146693
Can I vote for a split on this one? We all had god input, except for the strayed conversation... :)
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by:Kenneniah
ID: 18147595
Hehe on the one hand, we did offer some good info on RDP with Home and Pro, which can be the host and server, which can have IIS installed etc. On the other hand due to the OP never responding we never really got to work on the actual problem of why it wouldn't connect.
So whatever is fine with me :)
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