Solved

Mails are marked as Read after downloading through POP mail client

Posted on 2006-11-02
8
238 Views
Last Modified: 2010-03-06
Hi Experts
My mail Server is running on exchange server 2003,every thing is running fine,Some of my users are using the PDA Phones and blakberry devices to downloading the mails using POP.Once the mail has been delivered to the handheld device it is "marked as read" on users mailbox in exchange Server & once user et back to his workstation which is directly connected to exchange server it shows that the mail has been read.
Is there any way to do such a setting that mail should only be treated as read once user has read it from his/her mail client.

Thanks

0
Comment
Question by:inteq
8 Comments
 
LVL 39

Accepted Solution

by:
redseatechnologies earned 250 total points
ID: 17864764
Hi inteq,

Yes, don't use POP3

For blackberries use the BES Express server, for PDAs use ActiveSync

-red
0
 
LVL 5

Expert Comment

by:cjtraman
ID: 17865402
Check if they enabled preview pane in outlook. You can change the preview pane setting by selected do not mark items read in preview pane.
Im not sure in handheld.
0
 
LVL 39

Expert Comment

by:redseatechnologies
ID: 17865428
If it is pop3, it doesn't matter

As soon as the emails are downloaded, it marks them as read
0
Do email signature updates give you a headache?

Do you feel like all of your time is spent managing email signatures? Too busy to visit every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

 
LVL 104

Assisted Solution

by:Sembee
Sembee earned 250 total points
ID: 17865909
That is standard behaviour of Exchange - in fact it would be standard behaviour for any POP3 server.
The setting for leaving email on the server or not doesn't really matter. As far as the POP3 protocol is concerned, those messages are read.
It is then down to the client software to manage the read/unread status.

Simon.
0
 

Author Comment

by:inteq
ID: 17879885
Is there any way to make such a setting that it doesn't mark them as read even the messages are being downloaded using POP3, as my finanace don't want to invest on BES Server.

0
 
LVL 39

Expert Comment

by:redseatechnologies
ID: 17879897
No, there isn't, and what investment are you talking about?

BES Express is FREE for one BB!

http://www.blackberry.com/select/server/express.shtml

-red
0

Featured Post

Are your corporate email signatures appalling?

Is it scary how unprofessional your email signatures look? Do users create their own terrible designs and give themselves stupid job titles? You can make this a lot easier for yourself by choosing an email signature management solution from Exclaimer today.

Join & Write a Comment

Suggested Solutions

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now