Solved

Base system device

Posted on 2006-11-03
12
8,526 Views
Last Modified: 2010-08-05
Everytime the computer starts the "found new hardware" wizard starts up...It is looking for "Base system Device"...the problem is... device manager shows no uninstalled or unknown items. Every item's driver is accounted for.
I also checked the "show hidden items"  in the view menu but nothing shows up.
Any suggestions?
0
Comment
Question by:Tburke6025
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
12 Comments
 
LVL 21

Expert Comment

by:jvuz
ID: 17865840
Try to reinstalling the chipset drivers. Therefore check your motherboard's website  for the latest updates. Also check in the registry under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and see if there is something that points to your problem.
0
 
LVL 22

Expert Comment

by:Adam Leinss
ID: 17866553
Run Everest from www.lavalys.com.  Then, click on the tab Physical Devices.  It should tell you what the device is.

If you look half way down this page: http://www.leinss.com/uniimg.html, it will give you a bit more explanation.
0
 

Author Comment

by:Tburke6025
ID: 17866757
Chipset drivers were re-installed...nothing in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run that points to the problem...
0
PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

 

Author Comment

by:Tburke6025
ID: 17866774
Don't necessarily want to buy a program to fix this, there is no trial version of Everest from lavalys.com
0
 
LVL 22

Expert Comment

by:Adam Leinss
ID: 17867067
Sure there is: http://www.lavalys.com/products/download.php?ps=UE&lang=en.  Physical devices works in the trial version
0
 

Author Comment

by:Tburke6025
ID: 17867249
Thanks aleinss...I will try it out and let you know...
0
 

Author Comment

by:Tburke6025
ID: 17867507
Hi aleinss...started the computer as usual...the found new hardware wizard came up again...I let it go to the process to the end. It then said it could not install the hardware.
In device manager the "Base system device" is installed under the 'system devices' section.
I started up Everest and It also shows the device installed. I copied the following info....

Field      Value
Device Properties      
Driver Description      Base System Device
Hardware ID      PCI\VEN_104C&DEV_8201&SUBSYS_006D103C&REV_01
Location Information      PCI bus 2, device 4, function 2
PCI Device      Texas Instruments UltraMedia Firmware Loader Device
      
Device Resources      
Port      7400-743F

btw: system is a Compaq Presario R3000 AMD Processor, Running windows XP home edition

Any idea why the device would be installed in device manager but at the same time say that it could not be installed?
Also even if the "do not prompt to reinstall this hardware" box is checked (at the end of the wizard setup)it still prompts for reinstallation when the computer restarts. Is there any way just to stop the wizard from running at boot up?

0
 
LVL 22

Accepted Solution

by:
Adam Leinss earned 125 total points
ID: 17868178
I looked up your model (R3000) at www.hp.com and found the following under the storage section:

TI PCI1520 and PCI1620 Driver for Windows 2000/XP

TI = Texas Instruments, so I would try downloading this driver and then pointing the new hardward wizard to these files.

You can try disabling the device to see if it makes the prompt go away.

Looks to be related to some flash storage device.  Does your laptop have a SD card reader?
0
 

Author Comment

by:Tburke6025
ID: 17868772
I downloaded and installed everything on the HP drivers and support page that related to Texas instruments including the files you mentioned. No SD card reader included on this laptop, but I went ahead and download the install files for that. Same Results.
Base system device is sitting comfortably under the 'system devices' section of device manager indicating that it is there and properly installed
if you disable it.. the "found new hardware" wizard starts immediately...it then finishes by saying it cannot install the hardware, and then restarts.
(going in circles)
0
 

Author Comment

by:Tburke6025
ID: 17868983
Aha! Got it...you were right aleinss...the driver files needed by the device were installed in the windows\system32 directory, I pointed the found new hardware wizard there and that fixed it. Mucho Thanks.
0
 
LVL 22

Expert Comment

by:Adam Leinss
ID: 17869028
Glad you got it working!
0
 

Expert Comment

by:gauravkohli
ID: 20179248
I dont know how to thank you enough. had a dell xps m1210 with vista. formatted it and put in win xp pro. since then i keep getting the blue screen. device manager kept showing 3 base system device as unknown. all sites kept saying update chipset and i did that (only the intel chipset). only after experts exchange did i update the Ricoh chipset and now there are no unknown devices. thanks.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
outlook PST max size limit 3 149
Windows print sharing 1 89
What is this Task? 4 181
OneNote cannot connect to OneDrive 6 192
If you build your web application in Visual Studio you'll get at least a few binaries, or .DLL, files in your bin folder. However, there is more compiling to be done. Normally this would happen when an ASP.NET resource within the web site is request…
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question