Solved

Outlook WebAccess looks wrong

Posted on 2006-11-03
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Last Modified: 2012-06-27
Hello

I have a problem with diffent exchange server outlook web access they looks wrong

see this screen shot http://www.pcelburg.nl/downloads/webacce.jpg

after using internet options and Remove temp file's and remove cookies and then pressing refress the page

only 1 page is looking ok the next page also is damaged

jan
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Question by:heuvels
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by:xxgenius
ID: 17865971
Are you using a front-end/back-end scenario?  If so you have a mismatch of patches/updates where the back-end server has a higher level patch/update then the front.  
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Author Comment

by:heuvels
ID: 17866355
no it is a single exchange server
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Expert Comment

by:xxgenius
ID: 17866387
Ok, I have seent his before when someone does an update/patch.  Have you made any changes recently?  Including changes to any firewalls?  Do you get the same result if you log onto the server directly and access OWA?  

Another issue I've seen related to this is a changed/corrupted metabase.
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Author Comment

by:heuvels
ID: 17866797
thats right it's not on every workstation

on some workstations i get en some not ?

and no i dit not have install update last month but the problem is i think almost 1 year old

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Expert Comment

by:xxgenius
ID: 17866811
are the problem workstations XP?  do they the personal firewall running?  
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Expert Comment

by:mario_andres
ID: 17867039
Tried this add the Exchange server to the List of trusted sites in IE.and try again.
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Author Comment

by:heuvels
ID: 17867602
i tried but no not working Snif :-(
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Expert Comment

by:xxgenius
ID: 17867633
Try going through the following links.  

http://support.microsoft.com/kb/326303
http://support.microsoft.com/kb/280823

Also, put this in Google: how to troubleshoot owa site:support.microsoft.com
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Author Comment

by:heuvels
ID: 17916564
Yes solved the problem, we use a proxy server(squid) als whem a user from another subnet user the exchange OWA and he had tha ip adres off the exchange webserver in his proxy for do not use with local network its going wrong.

after removing the exchange ip the problem solved.

Thanks every body for the input!
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