I have a customer that has an old Toshiba 1.00 ghz system running xp Pro sp2.
They want to add Virus Software to their system but have to unload the old version of Trend Micro Office Scan 5.5. It keeps on asking for an admin password that they do not have.
Any ideas? They do not want to reformat the drive yet. I have connected Trend via their online system and haven't heard anything from them.
Is there any type of utility that can do this?