paulbarstool
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Removing Trend Micro 5.5 completely Please help
I have a customer that has an old Toshiba 1.00 ghz system running xp Pro sp2.
They want to add Virus Software to their system but have to unload the old version of Trend Micro Office Scan 5.5. It keeps on asking for an admin password that they do not have.
Any ideas? They do not want to reformat the drive yet. I have connected Trend via their online system and haven't heard anything from them.
Is there any type of utility that can do this?
Thanks
Paul
They want to add Virus Software to their system but have to unload the old version of Trend Micro Office Scan 5.5. It keeps on asking for an admin password that they do not have.
Any ideas? They do not want to reformat the drive yet. I have connected Trend via their online system and haven't heard anything from them.
Is there any type of utility that can do this?
Thanks
Paul
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You can use the Offline NT Password and Registry Editor to re-set the administrator password to blank. whilst you can try setting a password with this utility, it doesn't always work.
http://home.eunet.no/pnordahl/ntpasswd/
This utility comes on the Ultimate Boot CD.
http://www.ultimatebootcd.com/
Good Luck,
Chris