Solved

DELL  PowerEdge 1600SC Perc4/SC error 571 in event viewer

Posted on 2006-11-03
2
900 Views
Last Modified: 2008-01-09
Event id:571

PERC 4/SC Controller 0, Array Disk 0:1 Sense Key = 5, Sense Code = 21, Sense Qualifier = 0. If this disk is part of a redundant virtual disk, select the 'Offline' option and then replace the disk. Then configure a hot spare and it will start the rebuild automatically. If this disk is a hot spare, select the 'Prepare to Remove' option and then replace the disk. If this disk is part of a non-redundant disk, you should back-up your data immediately. If the disk fails, you will not be able to recover the data.

Tried to run "dell-pediags-win32-2.7.0.193-A01.exe" and it hung (18hrs to reach only 36%). Controller tested good though.

Trying to run "Dell_DSET_1.3.2.exe" and it appears to be hung (or very slow) also.

I know this server hasnt had any firmware or Controller driver updates in 3 years. I probably just answered my own question but need to hear what the pros think.

I am also in contact with tech support on the matter.

Thanks
0
Comment
Question by:chawness
2 Comments
 
LVL 1

Accepted Solution

by:
Rofty_ earned 500 total points
ID: 17869505
Hi,
That disk has to be replaced due to a hardware fault on the disk itself. Make sure you update the driver and firmware of the Perc after you replaced your disk.

Is that a Maxtor disk?

To answer your question on the PE Diags, it can take even longer if you selected extended test as it will test the system memory fully.

Looking at that code you will have to replace the drive as it will surley fail soon.

Worst case scenario you'll get data corruption if you leave it to long.
0
 
LVL 34

Expert Comment

by:jamietoner
ID: 17870828
Sense key error 5-21-0 (logical block address out of range).Rofty_ is correct the hard drive needs to be replaced.
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Upper back Pain: My back hurt for months. Upper back, mostly my neck, spine and across my shoulder blades. I was getting headaches too, that felt like they were caused by tension in my shoulders, but now I feel fine! I'm sharing this hoping someone…
I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

806 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question