We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now

x

ide hard drive failed, shows up in Windows XP as Raw unformatted drive but in DOS I can see all my old files

Illyaas
Illyaas asked
on
Medium Priority
2,917 Views
Last Modified: 2010-08-05
Hello, I need help. I have a hard drive that I put in an USB external case (the hard drive is really a IDE internal). Earlier this week I tried to copy several Gigs of information from another USB External to this particular drive. During the transfer the drive that I was copying to just powered off. When I powered it back on I reconnected it to my Windows XP PC with the USB cable and it shows up in My Computer but as a Drive that's empty and needs to be formatted.  I don't panic, I try several things to get my files back.  I have not reformatted the drive at all.  I got a Windows 98 boot disk and booted to DOS, when I get in DOS I can see all my folders, files and directories but when Im in Windows it shows up as a Raw drive that needs formatting.  I tried to use the XCOPY command in DOS to just copy the files to another drive and then reformat the damaged drive but this version of DOS does not have XCOPY. So I download earlier versions of DOS (6.22, Win 95) that have XCOPY and boot into DOS with those disk, Problem now is when I try to change to the drive letter of my hard drive it says invalid drive. The drive won't show up in any version of DOS earlier than Win 98. The XCOPY in Win XP only works from the C: prompt in windows and when Im in that it doesn't see the hard drive either.  I know my files are there cause I can see them in DOS.  I just need to know how to get them to another hard drive so I can reformat this hard drive to a working state again.  The damaged hard drive is a 200gb seagate IDE.  It has about 80gb of very important information to my business.

Any help would be greatly appreciated.

Thank you in advance.
Comment
Watch Question

CERTIFIED EXPERT
Top Expert 2012
Commented:
I recommend that you not perform any write operations to the is drive (including using any utilities to fix it).  Remove the drive from the enclosure and connect it as a slave IDE drive in a desktop.  Use GetDataBack from www.runtime.org to read from the drive; if it can properly detect your data, you will need to pay for the program to save it to another drive.  GetDataBack is one of the best data recovery programs.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
CERTIFIED EXPERT

Commented:
Was the drive formatted in FAT or NTFS?

Author

Commented:
The drive was formatted FAT32
CERTIFIED EXPERT

Commented:
Try

 fdisk /status

let's see what is says.

Author

Commented:
Ok I will try that. Right now I am running the GetDataBack. If that doesn't work I will try the Fdisk /Status and let you know what it says.

Thanks for the help.
Good call from Callandor to remove the drive from the IDE enclosure.  Some of these enclosures use a USB 2.0 chip that can cause problems reading and writing from the HD or CD ROM used in them.

To read what is on the drive once it is a slave drive, look at the following:  http://www.sysresccd.org/Main_Page

There you can read about SystemRescueCd.  You can download it from: http://prdownloads.sourceforge.net/systemrescuecd/systemrescuecd-x86-0.2.19.iso?download

and burn the bootable image to a CD.

Specifically your looking at the tool Partimage.  You can read about it here: http://www.partimage.org/Main_Page

These are open-source (free) tools.  I have used Partimage to make an image of a failing HD and then restored that image on a different HD successfully saving my data.

Good Luck!  Let me know how it goes.

Jeff

Author

Commented:
Thanks Callandor! GetDataBack worked like a charm. I recoverd all my data and I am very happy. I really appreciate your help.
CERTIFIED EXPERT
Top Expert 2012

Commented:
I'm glad the advice proved useful.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.