I am running exchange server 2003 ent edition (up to date) over serve 2003 ent edtion up to date. One of my user's emails always stuck in OWA. She is using outlook 2003 to download messages from the exchange server. But frequently she has to go to the OWA to clear emails with lots of fonts and images so that she can resume download of the fresh messages from the server. She has to do it alot, as her email accout is well known and she usually gets lots emails with images and fonts etc. For some reason it seems like either OWA is not sending properly all her images emails or outlook 2003 is acting up. I have checked my laptop settings with her system for outlook 2003 and everything maches i.e no policies no rules, all options for downloading images is NOT blocked etc. But even then her messages stuck up, outlook does not give any errors it just stays as if it downloading something but acutally its stuck up. So she has to clear messages with images and fonts and then she can download fresh messages again.
I want her emails to be sent without any restrictions directly to her outlook inbox.