Solved

Exchange2003 - Email acount has been deleted still getting bounce backs

Posted on 2006-11-03
4
371 Views
Last Modified: 2008-02-01
I have an email account that was deleted, however when users in the company send an email to other recipients they are getting a bounce back for the deleted email account.  And they were never an intended recipient to begin with.  Can somebody please tell me where to look?  There must be some legacy info of this account somewhere.
0
Comment
Question by:bduffy120
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 30

Accepted Solution

by:
Scott C earned 63 total points
ID: 17867915
See if they are sending from a personal group or contact group.

I know that if a Personal Adderss Book is created and used it will not be updated automatically when a user is deleted.

There is no legacy info hanging around unless it was user created.
0
 
LVL 1

Assisted Solution

by:larrylarrymusic
larrylarrymusic earned 62 total points
ID: 17870883
When the employees are sending the email to "other recipients", as you say, are they sending to distribution lists that have the old (deleted) mailbox in the membership list of the distribution list(s)?  Another possibility is that the employee(s) is simply typing in the name (in the To... box in Outlook) and the Outlook is auto-filling the entry from it's own history list.  This can happen even if the display name for the deleted mailbox account has been deleted and no longer appears in the Global Address List.  I would recommend you inform your users to select recipients directly from the Global Address List instead of just starting to type in the names of recipients.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
This video shows how use content aware, what it’s used for, and when to use it over other tools.
The viewer will learn how to create multiple layers to apply various filters and how to delete areas from each layer’s filter.

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question