Solved

Exchange2003 - Email acount has been deleted still getting bounce backs

Posted on 2006-11-03
4
368 Views
Last Modified: 2008-02-01
I have an email account that was deleted, however when users in the company send an email to other recipients they are getting a bounce back for the deleted email account.  And they were never an intended recipient to begin with.  Can somebody please tell me where to look?  There must be some legacy info of this account somewhere.
0
Comment
Question by:bduffy120
4 Comments
 
LVL 29

Accepted Solution

by:
ScottCha earned 63 total points
ID: 17867915
See if they are sending from a personal group or contact group.

I know that if a Personal Adderss Book is created and used it will not be updated automatically when a user is deleted.

There is no legacy info hanging around unless it was user created.
0
 
LVL 1

Assisted Solution

by:larrylarrymusic
larrylarrymusic earned 62 total points
ID: 17870883
When the employees are sending the email to "other recipients", as you say, are they sending to distribution lists that have the old (deleted) mailbox in the membership list of the distribution list(s)?  Another possibility is that the employee(s) is simply typing in the name (in the To... box in Outlook) and the Outlook is auto-filling the entry from it's own history list.  This can happen even if the display name for the deleted mailbox account has been deleted and no longer appears in the Global Address List.  I would recommend you inform your users to select recipients directly from the Global Address List instead of just starting to type in the names of recipients.
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

This article covers general Notes 8.5 troubleshooting information including recreating the Notes\Data folder.
Healthcare organizations in the United States must adhere to the guidance of both the HIPAA (Health Insurance Portability and Accountability Act) and HITECH (Health Information Technology for Economic and Clinical Health Act) for securing and protec…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
An overview on how to enroll an hourly employee into the employee database and how to give them access into the clock in terminal.

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now