zenworksb
asked on
exchange server issue
I have a client that is running exchange 2003. I was asked to remove some of the email addresses from there mailboxes, now they are not recieving mail example
they had
user1@mailmail.com
user1@mail.com
I was asked to remove user1@mailmail.com
now they are not getting mail at all. There are no errors in the mail boxed when they create it send when they say send and recieve no erros but the recepient never gets the mail? what do I do?
they had
user1@mailmail.com
user1@mail.com
I was asked to remove user1@mailmail.com
now they are not getting mail at all. There are no errors in the mail boxed when they create it send when they say send and recieve no erros but the recepient never gets the mail? what do I do?
ASKER
there are 145 messages in messages awaiting directory lookup. what do I do?
ASKER
now up to 170 mesages any help out there
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ASKER
i am not sure how to reward points, but I solved the issue. I mail address was deleated that the mail was archiving to. I recreated teh archive to a new location and forced connection and the mail started flowing thank you for the resoponses
Thanks for the points anyway. Glad you solved the problem.
ASKER
A non-delivery report with a status code of 5.0.0 was generated for recipient rfc822;user@company.com (Message-ID <serveroDhyJ5lb00006ec7@se
Cause: This indicates a permanent failure. Possible causes : 1)No route is defined for a given address space. For example, an SMTP connector is configured, but this recipient address does not match the address spaces for which it routes mail. 2)Domain Name Server (DNS) returned an authoritative host not found for the domain. 3)The routing group does not have a connector defined û mail from one server in the routing group has no way to get to another routing group.
Solution: Verify that this error is not caused by a DNS lookup problem, and then check the address spaces configured on your STMP connectors. If you are delivering Internet mail through an SMTP connector, consider adding an address space of type SMTP with value ô*ö (an asterisk) to one of the SMTP connectors to make routing possible. Verify all routing groups are connected to each other through a routing group connector or another connector.