Solved

User Environment Error

Posted on 2006-11-03
6
951 Views
Last Modified: 2013-12-04
When windows XP starts  up (autoload into a LIMITED account) the OS returns an error involving a "lnl" file (Mozilla Firefox) through a "USER ENVIRONMENT" prompt that counts down from 30 seconds and re-attempts the permission, only to fail repeatedly.

I am unable to obtain a login screen to access the administrator account. I have tried starting in SAFE MODE with no help, I still receive the USER ENVIRONEMENT with the same error.

Any ideas how to force the log-in screen (CTRL-ALT-DEL) or the USER / PW prompt to appear so I can enter the administrator account?

The user will be coming in next on Monday, and ideally, I need the system up and running by then (hopefully without a full reload).
Machine is running MS Shared Toolkit & Centurion Technology's Cornerstone.


Thanks.
0
Comment
Question by:dragonjim
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 17870263
Can you get to teh task manager during that countdown?

CTRL+SHIFT+ESC
0
 
LVL 10

Author Comment

by:dragonjim
ID: 17870446
No, Task Manager is unable to be accessed. The User Environment Window shows that "TASK COMPLETED SUCCESSFULLY" but windows continues to refuse to load the profile.
0
 
LVL 84

Expert Comment

by:oBdA
ID: 17873618
Log the limited user off, hold down the shift button while logging off, keep holding down the shift button until (hopefully) the logon screen appears.
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 10

Author Comment

by:dragonjim
ID: 17891800
Unable to log off the limited user... Process:

Turn machine on
Goes through startup (utilizes an auto-login)
Attempts to access Firefox lnk shortcut
Environment screen comes up

Only way to turn machine off:

Depress power button for 6 seconds
Remove AC power via unplugging from wall (or power supply).

Is there a way to disable auto-login from the recovery console (assume it is accessible).
0
 
LVL 84

Accepted Solution

by:
oBdA earned 500 total points
ID: 17891857
Hold down the shift key, beginning at "Applying computer settings ..."; this should stop the auto logon.
How to turn on automatic logon in Windows XP
http://support.microsoft.com/?kbid=315231
0
 
LVL 10

Author Comment

by:dragonjim
ID: 17892743
Holding down the shift key worked like a charm.

Thank you.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Permission issue? 10 79
File audit / tracking software 3 109
Excel files protected mode 4 54
What to look for in Fraud Protection Solutions  PoC 1 80
In today's information driven age, entrepreneurs have so many great tools and options at their disposal to help turn good ideas into a thriving business. With cloud-based online services, such as Amazon's Web Services (AWS) or Microsoft's Azure, bus…
Many of us in IT utilize a combination of roaming profiles and folder redirection to ensure user information carries over from one workstation to another; in my environment, it was to enable virtualization without needing a separate desktop for each…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
Attackers love to prey on accounts that have privileges. Reducing privileged accounts and protecting privileged accounts therefore is paramount. Users, groups, and service accounts need to be protected to help protect the entire Active Directory …

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question