For some reason, when running the "Add a User" wizard in the Server Management tool to add a user to our system, the process ends with the following error:
"The wizard could not successfully configure this user account. The following could not be completed:
- The Exchange mailbox could not be created.
Do you want to keep this user account?"
If I say Yes, the account will be created without the mailbox. I can then add the mailbox manually using the Exchange Tasks option in the Active Directory Users and Computers console. Everything seems to work ok.
My question is why does the Add a User wizard fail at creating the mailbox suddenly? In the past I have always used that to add new users to the system without incident. How can I troubleshoot this error? No errors are reported in the Event Viewer or in any log that I have been able to find when the Add a User wizard fails at creating the mailbox.
Thanks for any help someone could provide.