btruter
asked on
Create Exchange mailbox fails when adding user with wizard.
For some reason, when running the "Add a User" wizard in the Server Management tool to add a user to our system, the process ends with the following error:
"The wizard could not successfully configure this user account. The following could not be completed:
- The Exchange mailbox could not be created.
Do you want to keep this user account?"
If I say Yes, the account will be created without the mailbox. I can then add the mailbox manually using the Exchange Tasks option in the Active Directory Users and Computers console. Everything seems to work ok.
My question is why does the Add a User wizard fail at creating the mailbox suddenly? In the past I have always used that to add new users to the system without incident. How can I troubleshoot this error? No errors are reported in the Event Viewer or in any log that I have been able to find when the Add a User wizard fails at creating the mailbox.
Thanks for any help someone could provide.
"The wizard could not successfully configure this user account. The following could not be completed:
- The Exchange mailbox could not be created.
Do you want to keep this user account?"
If I say Yes, the account will be created without the mailbox. I can then add the mailbox manually using the Exchange Tasks option in the Active Directory Users and Computers console. Everything seems to work ok.
My question is why does the Add a User wizard fail at creating the mailbox suddenly? In the past I have always used that to add new users to the system without incident. How can I troubleshoot this error? No errors are reported in the Event Viewer or in any log that I have been able to find when the Add a User wizard fails at creating the mailbox.
Thanks for any help someone could provide.
Glenn Abelson
http://support.microsoft.com/kb/294667
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Thank you TechSoEasy! You were correct, there was a system policy created by someone to limit mailbox sizes. I removed this policy and the Add a Wizard completed as usual.
When you say SBS doesnt have this policy by default, do you mean policies cannot be added in this method at all?
When you say SBS doesnt have this policy by default, do you mean policies cannot be added in this method at all?
That's correct... if you want to limit mailbox sizes you just need to do that in the Mailbox Store properties on the Limits tab. Since SBS uses only one Mail Store, there's no need for a system-wide policy.
Jeff
TechSoEasy
Jeff
TechSoEasy