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RWW does not work after ISA installation

Posted on 2006-11-03
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Last Modified: 2013-11-16
I recently installed ISA 2004 on sbs 2003 and had some difficulties.  One of the problems was that it shut down my Remote Web Workplace when accessed from outside the internal LAN, although during the installation I told it to allow such communications with the outside world.  Now previous to the ISA installation when i ran the "connecto to the internet" wizard i was always asked if I wanted SBS to configure my modem for the various services that I needed.  That was very plain and simple.  

Now since when I went to https://DOMAIN/Remote after the ISA installation and could not get in, I logged on to the modem and forwarded a bunch of ports like 443 and 3389 and 444.  That helped, and so i managed to get to the Logon Page for the remote access.  The problem is that after I do this I get to the page:  https://DOMAIN/Remote/default.aspx and all I see is the word "loading..." in 2 places on the page.  That was there in the past but never got "stuck" there.

I've done a little research and all the rules for SBS are already done in ISA.

The modem is Netopia 3341

Any suggestions?
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Question by:colin911
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Expert Comment

by:cjtraman
ID: 17880161
Would like to have more clarity in your question. You like to have ISA as firewall. You wanted to enable some secured websites running locally in your network to be availble when accessed from Internet. How you have configured secure web services rule? Is it bypassing the firewall by creating tunnel to the server via firewall or isa acts as intermediate for the client server connections?
If you requirement is for accessing remote desktop of your server, I suggest you create rule for remote terminal access of the server in your firewall.
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Author Comment

by:colin911
ID: 17893424
Everything is on one machine.  SBS 2003 with exchange and ISA 2004.  I know this might not be the most desired solution, to have everything on one server that is, but that is all that I can afford at the moment.  

All the rules on ISA were configured by SBS during the installation.  I've looked around and all the RWW rules and publishing rules seem set up the correct way.

Connection is:  internet > Modem > Server.  Modem has no firewall.

The RWW (remote Web workplace) is what I am trying to access, and it is not being done by a VPN.

Does that help?
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Expert Comment

by:trarthur
ID: 17934237
Port 4125 has to be open and forwarded as well.  3389 is for RDP.
Apparently remote desktop (RWW) on SBS uses a different port.  
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Expert Comment

by:trarthur
ID: 17934253
I had a similar question to yours.  Except a PIX is used instead of ISA.  

http://www.experts-exchange.com/Networking/Q_22037946.html

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Author Comment

by:colin911
ID: 17934407
Yes, I opened those ports too but no love.
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trarthur earned 1500 total points
ID: 17935500
Have you looked at the firewall logs to see if any other ports are being accessed and dropped?

Also, have you tried straight RDP from outside your LAN?
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Author Comment

by:colin911
ID: 17937978
Thanks for all your help trarthur.  This morning I had an inspiration.  It occured to me that at the same time taht I installed ISA server, my website was mooved.  Since I had a subdomain pointing to my local office IP, I just had to create that record.  Actually, I figured this out when I managed to RDP to the server, so your last comment was the way to go.

Cheers.
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Expert Comment

by:trarthur
ID: 17938914
Excellent!  Glad to help.
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