Solved

WSUS won't accept IE7 because of EULA download failure

Posted on 2006-11-05
14
1,081 Views
Last Modified: 2008-01-16
IE7 showed up in the list of not approved updates in WSUS on a 2003 SBS Standard.

Following error occurs:

The End User License Agreement (EULA) for this update has not been accepted.

Microsoft.UpdateServices.Administration.WsusObjectNotFoundException: The specified item could not be found in the database.
   at Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById(Guid id)
   at Microsoft.UpdateServices.Internal.BaseApi.Update.GetLicenseAgreement()
   at Administration.Updates.EulaDialog.Page_Load(Object sender, EventArgs e)

   at Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById(Guid id)
   at Microsoft.UpdateServices.Internal.BaseApi.Update.GetLicenseAgreement()
   at Administration.Updates.EulaDialog.Page_Load(Object sender, EventArgs e)

How can I rectify this?

Dominik
0
Comment
Question by:domim
  • 8
  • 2
  • 2
  • +1
14 Comments
 
LVL 51

Expert Comment

by:Netman66
ID: 17877035
Change the update to approved, then on the next pop-up there should be an EULA that you agree to.  You should only need to accept the EULA once on WSUS console.



0
 

Author Comment

by:domim
ID: 17877236
That does not work because it obviously cannot download the EULA. On the status page I see that 1 file with 0.03MB is about to download but for some reason it does not. So without having the EULA downloaded I cannot approve it.
0
 
LVL 51

Expert Comment

by:Netman66
ID: 17877821
Try running:

wsusutil /reset

You'll find this tool in the \Program Files\Update Services\Tools folder.

What this does is check every line in the DB against the files it has; anything missing is redownloaded.

Keep in mind that everyone under the Sun is downloading this via AU or WSUS so it may take some time.

0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 16

Expert Comment

by:AdamRobinson
ID: 17881265
A very long time.  I had the same issue.  Ended up having to wait quite a long whiles, then it resolved itself.
0
 

Author Comment

by:domim
ID: 17881431
What exactly is a long time? Just did that reset thing and now I have 1,118 files to download totalling 6+ GB! Help!!!
0
 
LVL 16

Expert Comment

by:AdamRobinson
ID: 17881445
Domim, I didn't do the reset.  I think my download took approximately 2 hours for the Eula (on a T1 connection).  But 6 GB, egh!

0
 

Author Comment

by:domim
ID: 17881453
OK, seems to "download" from the existing files. Got one gig in a few seconds. Will wait for a while...
0
 

Author Comment

by:domim
ID: 17881461
2 hours would be fine, I have it sitting for days already...
0
 

Author Comment

by:domim
ID: 17881611
Hmmmm, now I am back with the same problem:

Status of Downloads
Updates needing files: 2
Downloading 0.00 MB of 0.03 MB

and the same IE7 EULA error message again...
0
 

Author Comment

by:domim
ID: 17890674
Just checked the event log and found the following:

Event Type:      Error
Event Source:      Windows Server Update Services
Event Category:      Synchronization
Event ID:      364
Date:            07/11/2006
Time:            13:11:41
User:            N/A
Computer:      <servername>
Description:
Content file download failed. Reason: There is not enough space on the disk. Source File: /msdownload/update/v5/eula/windowsie7.0-sve-d0ce5c0e-a2fd-4f4e-b53c-44e562026ce0.txt Destination File: d:\WSUS\WsusContent\99\139AF4930B7BAA1B1E4BC478071AC5166C847899.txt.

Plenty of space on Drive D: though... I am puzzled.
0
 

Author Comment

by:domim
ID: 17906745
It is getting worse: further updates seem to get stuck by the EULA thing. Have 40MB to download and nothing is happening for hours. PLEEEEASE help!
0
 

Author Comment

by:domim
ID: 17906872
Found the solution: http://www.jsifaq.com/SF/Tips/Tip.aspx?id=10575.

I have quotas enabled on this drive and the user for WSUS also had it on and that got too much, of course...

Damn, so simple...
0
 
LVL 1

Accepted Solution

by:
DarthMod earned 0 total points
ID: 17964624
PAQd, 250 points refunded.

DarthMod
CS Moderator
0

Featured Post

Backup Solution for AWS

Read about how CloudBerry Backup fully integrates your backups with Amazon S3 and Amazon Glacier to provide military-grade encryption and dramatically cut storage costs on any platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Preface Having the need * to contact many different companies with different infrastructures * do remote maintenance in their network required us to implement a more flexible routing solution. As RAS, PPTP, L2TP and VPN Client connections are no…
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question