New user is unable to login to OWA
Posted on 2006-11-05
I have Microsoft Exchange 2003 server (standard) running on Windows 2003 server (standard). I created a new user (user_A) with password pwd_A from Users and Computers container in Exchange server.
Fact#1: I am able to login to network through workstation as user_A,
Problem#1: but unable to login to OWA to check email. It keeps saying password is incorrect. I make sure user name, password, domain name is correctly supplied.
Fact#2: I check mailboxes in Exchange System Manager and can not find user_A.
Question#1: Is Fact#2 related to Problem#1?
Question#2: How to manually update mailbox list in Exchange System Manager to reflect the change (new user)?
Question#3: What causes OWA login failure?
Question#4: If any, what is the account replication path from network account to email account or even to OWA ?
Thank you for your help.