I have Microsoft Exchange 2003 server (standard) running on Windows 2003 server (standard). I created a new user (user_A) with password pwd_A from Users and Computers container in Exchange server.
Fact#1: I am able to login to network through workstation as user_A,
Problem#1: but unable to login to OWA to check email. It keeps saying password is incorrect. I make sure user name, password, domain name is correctly supplied.
Fact#2: I check mailboxes in Exchange System Manager and can not find user_A.
Question#1: Is Fact#2 related to Problem#1?
Question#2: How to manually update mailbox list in Exchange System Manager to reflect the change (new user)?
Question#3: What causes OWA login failure?
Question#4: If any, what is the account replication path from network account to email account or even to OWA ?
Thank you for your help.
Make sure that the user account is not locked out.
Change password of user.
When you created the user, did you also create the exchange mailbox?
When you go into the user's properties, do you see Tabs for E-mail Addresses, and at least four tabs for Exchange. If you don't that means you did not create a mailbox for the user.
Do this right click on the user's account and choose Exchange Tasks, then go through the Wizard and create a mailbox, if the user does not already have an exchange mailbox.
Cheers,
NITADMIN