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The operting system is not presently configured to run this application

Posted on 2006-11-05
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Last Modified: 2008-01-09
Sony VAIO XP Pro SP2, Office 2003 Pro.

Had a disc failure and we were able to Ghost the disc once removed from the notebook and placed on a USB case.

Image seems fine with no integrity issues. Burned the image on a new disc and when launching any office application we got this error: The operating system is not presently configured to run this application.

Office was initially installed from a network and we tried to remove via Add/Remove unsuccessfully. Re0installation on top didn't change the situation.

Adobe 6 Pro is the only other app failing. When ran, the 16 bits MS-DOS Subsystem pops a windows saying:

C:\Windows\System32\Autoexec.nt. The system file is not suitable for running MS-DOS and Microsoft Windows Applications.

The file was missing and we copied the one in \Repair

We even attempt a OS repair with no changes on the situation.

Other than that, all "personal files" including Outlook are intact.

Obviously, re-installing everything is an option especially when all data seems to be ok. We just want to know if someone has had this problem before and what it means.

Any ideas will be highly appreciated.

Thanks
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Question by:phermi
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by:Mnf
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i think they work when you use the start menu, but they don't work when you use the icons.
if this is right, so try to reinstall the office with the restoring the links (check the 'restore my shortcuts while repairing')
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Mnf earned 500 total points
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also you can try to checkdisk first then Repair Office

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by:phermi
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I am sorry I couldn't update this sooner. Anything worked, so a full OS install was performed.

Thanks to boht
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