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cannot run automatic update service

Posted on 2006-11-06
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Last Modified: 2012-06-27
Hi,

I've got a Windows XP home SP2 system and cannot turn on automatic updates:

tried the straight forward method via security center : fails

tried via control panel option : I can set automatic updates but I still get the same error message from the bottom right hand of the screen, and it does not update

tried manual update via Microsoft website: fails error 0x80070424, searching Microsoft website for this error code give no info at all.

I've ran Microsoft baseline security analyser and the check for security updates fails with "Cannot load security CAB file"

the last message seems to be giving a pointer to what is wrong but I cannot find a solution anywhere

Cheers

Daniel
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Question by:dslinkert
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Expert Comment

by:and235100
ID: 17880451
Run sfc.exe /scannow from a command prompt

You will need your Windows CD to complete the check

Then try again.
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LVL 6

Expert Comment

by:Mnf
ID: 17881286
try to stop the Automatic Updates service and re start it.
run>services.msc>Automatic Updates, then stop it and restart it , if you get any error please pot it here
make sure that the startup type is set to automatic
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Accepted Solution

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gvlob earned 250 total points
ID: 17881427
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Author Comment

by:dslinkert
ID: 17881735
Thanks fro your help

I've run sfc.exe /scannow twice and both times the window disappeared after a very long scan without any feedback to me or asking for an  install cd.

I had already been playing with changing different settings in auto update with no luck

gvlob put me on the right track regsvr32 wuaueng.dll did the trick and it's now downloading updates.

Thanks everybody for your help and feedback

daniel
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LVL 6

Expert Comment

by:gvlob
ID: 17883085
Glad you got it working!
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