Solved

Receiving’ reported error (0x800CCC90)

Posted on 2006-11-06
5
1,498 Views
Last Modified: 2012-08-13
I have an exchange server that some users log into as a pop3 mail server. One of my users gets the following message:

Receiving’ reported error (0x800CCC90): ‘your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: =20’

It was working fine until today. Any ideas? Thank you!
0
Comment
Question by:Cubbybulin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 

Author Comment

by:Cubbybulin
ID: 17882876
Oh, and every time she connects, it just keeps downloading the last 30 or so undread emails over and over again.
0
 

Author Comment

by:Cubbybulin
ID: 17882906
Oh and she is the only one receiving the error, uses outlook 2003, and when i added her account on my computer, i got the same error.
0
 
LVL 104

Accepted Solution

by:
Sembee earned 250 total points
ID: 17884184
Probably a corrupt message. Get the user to login to OWA and delete the message that is blocking.

Even better idea - ditch POP3. If you are on Exchange 2003/Windows 2003 with Outlook 2003/Windows XP on the client then you can probably use RPC over HTTPS. POP3 is an awful protocol that doesn't let you use all of the features of Exchange.

Simon.
0
 

Author Comment

by:Cubbybulin
ID: 17884200
thanks, I already fixed it, indeed, it was a corrupt message.
0
 

Expert Comment

by:GretchenKuhn
ID: 25770785
The solution "probably a corrupt message" was the clue I needed to figure out what was keeping my incoming email messages from downloading into Outlook and generating the error.  I figured it was one of the messages from the time it quit working.  II discovered which one it was by moving all the emails out of my inbox on the email server into a folder I created in the email utility.  One email (from my brother no less) would not move and would not delete.  I used the "purge" command which did remove it and it fixed it.  
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question