Solved

Receiving’ reported error (0x800CCC90)

Posted on 2006-11-06
5
1,490 Views
Last Modified: 2012-08-13
I have an exchange server that some users log into as a pop3 mail server. One of my users gets the following message:

Receiving’ reported error (0x800CCC90): ‘your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: =20’

It was working fine until today. Any ideas? Thank you!
0
Comment
Question by:Cubbybulin
  • 3
5 Comments
 

Author Comment

by:Cubbybulin
ID: 17882876
Oh, and every time she connects, it just keeps downloading the last 30 or so undread emails over and over again.
0
 

Author Comment

by:Cubbybulin
ID: 17882906
Oh and she is the only one receiving the error, uses outlook 2003, and when i added her account on my computer, i got the same error.
0
 
LVL 104

Accepted Solution

by:
Sembee earned 250 total points
ID: 17884184
Probably a corrupt message. Get the user to login to OWA and delete the message that is blocking.

Even better idea - ditch POP3. If you are on Exchange 2003/Windows 2003 with Outlook 2003/Windows XP on the client then you can probably use RPC over HTTPS. POP3 is an awful protocol that doesn't let you use all of the features of Exchange.

Simon.
0
 

Author Comment

by:Cubbybulin
ID: 17884200
thanks, I already fixed it, indeed, it was a corrupt message.
0
 

Expert Comment

by:GretchenKuhn
ID: 25770785
The solution "probably a corrupt message" was the clue I needed to figure out what was keeping my incoming email messages from downloading into Outlook and generating the error.  I figured it was one of the messages from the time it quit working.  II discovered which one it was by moving all the emails out of my inbox on the email server into a folder I created in the email utility.  One email (from my brother no less) would not move and would not delete.  I used the "purge" command which did remove it and it fixed it.  
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question