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Application Pop Up

Posted on 2006-11-06
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Last Modified: 2013-11-28


hello. Everytime I'm using WMP I get this message: Application Pop Up - DDE Server Window
WMPlayer.exe - Application Error
The instruction at "0x77c47631" Referenced memory at "0x00000000"
The memory could not be written

Sometimes it just freezes and reboots itself. Does anyone have any suggestion. I know I have enough memory!!
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Question by:vegonzalez
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4 Comments
 
LVL 8

Expert Comment

by:Mshine
ID: 17883484
Do you know for sure your memory is in good shape?

How old is your PC and it's memory.

Does it do this with every file you try to play with WMP? (ex. MP3's, AVI's, MPG, WAV)?

I could be a mirad of things from Bad Ram to corrupt Codecs. You may have sufficient
memory but if there is an error in one component, it can cause a neverend loop that
just fills up your memory, and crashes the system.

I would first try uninstalling WMP and reinstall. If it still does the same thing, then
a memory test might be in order.

If it is only doing this with one particular file, then it is something about that file
that is not right.
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Author Comment

by:vegonzalez
ID: 17890979


Hello Mshine. I just bought this memory!! my computer it's a E-machine T2865 and I bought it two years ag.
I notice that it only freezes or pops up the message I describe earlier when I'm playing WMP but the only thing I have there are WMA files nothing else. How do I taste my memory? do you recommend any programs ?
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LVL 8

Accepted Solution

by:
Mshine earned 400 total points
ID: 17892760
Hello...
Please try to reinstall Window Media Player...

I do NOT recommend "tasing" your memory, as it is
not very appetizing. However "testing" your memory can be a good
thing!

A memory test is going to require booting to a floppy disk.
Before I go and dig out the best link I can find for a RAM
testing utility, please try the reinstall first.

You can remove it through START/CONTROL PANEL/ADD REMOVE PROGRAMS

Once you have done that, go here and download a new copy and
install it. Then get back to us.
http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en&qstechnology=

If you have already gone the reinstall route, then check out this post, they offer
some advice, tips, and links to testing your memory.
http://www.experts-exchange.com/Hardware/Q_21672112.html?query=memory+test&clearTAFilter=true

0
 

Author Comment

by:vegonzalez
ID: 17985107

Thanks Mshine...you were right!!
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