Arcserve error E1056 Invalid file header when trying to merge a tape
Posted on 2006-11-06
We are running Netware 6.5 SP5 and Brightstor Arcserve 11.1 with SP2. We are trying to get our disaster recovery working correctly. We have run a backup at our corporate office and then we have sent the tapes to our disaster location. When we put the tapes in the remote server, we are able to scan the tapes, but when we try to merge the tapes into the database, we receive the error:
"Failed to find catalog file."
"E1056 Invalid file header  signature=5555aaaa"
And the merge never merges any information into the Arcserve DB. I then decided to check and see what happens if I try to merge a tape on our Corporate backup server. A tape that we backed up at the Corporate server, can not be merged on our Corporate server either. It kicks back the same error, even though it was the server that originally did the backup.
Anyone have any ideas on how to solve this problem? Computer Associates had me place this line in my ASCONFIG.INI
That seemed to resolve the header issues, but our Merge took 16 hours for a 200/400 GB LTO Tape. That can't be right. I can't believe that a special setting needs to be in the ASCONFIG.INI file in order for me to merge a tape.