I am in need of a descent off-site storage solution and was wondering if anyone had some suggestions. It has become necessary for one of my users (home office) to backup his data to off-site storage. He would also like to be able to have access to the files while traveling (without his laptop) from any terminal.
The home-office consists of 3 Win XP Pro PCs, running over a GB router w/CAT-6 cabling. The ISP is Comcast – which here in Chicago provides cable modem service with decent bandwidth. He will require about 25GB of storage space for his files and backups (this is more than enough for him to grow into).
I must implement this solution with the following restrictions:
-Using the existing infrastructure/No additional hardware (i.e. – no new FTP server, etc).
-Keeping the same dynamic IP account with the ISP.
-Backup must run “incremental” to save time, bandwidth and space.
-Files must be accessible (can be additional to backup) from any remote location.
We tried iOmega’s “iStorage” service that promised to fulfill our every requirement – but it didn’t work at all. Their on-line backup software wouldn’t run the first full backup so the incremental was useless. The web interface was often garbled and parts of it transposed over other parts that needed to be accessed but couldn’t be. It constantly said that the file structure I was trying to move had been up-loaded but none on them appeared in the iStorage folder list, were inaccessible if they were there and did not appear to take up any of the total leased storage space (25GB – professional account) by there own meters. And there was NO tech support what so ever and no one replied to my e-mail queries to their support staff. So we canceled and got a full refund – which they did respond to and quickly.
So if anyone has used a service similar to what iOmega promised, but that actually delivers I would love to hear about your experiences and take/look into any recommendations. Please, post only if you have used one of these services. I can read all of the press I want. What I am looking for are success stories from real techs who have experience with the product. Not testimonials from the aplication's site.
Just wanted some credible input/feedback.