Solved

User can't send or receive emails but all services are running

Posted on 2006-11-06
11
159 Views
Last Modified: 2011-09-20
Exchange 2003 SP2 on a Windows 2003 SP1

Users can open their mailbox - they can send a message externally, but the message never arrives.
I can send a message to my mailbox from yahoo.com, but I never receive it

Port 25 is open

IS are up and running

Relaying is set as the default.

messages do show up in the queue, but just go away....
0
Comment
Question by:duemes
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
11 Comments
 
LVL 16

Expert Comment

by:poweruser32
ID: 17885370
enable message tracking -find out where they are going -can you send email internally?
0
 

Author Comment

by:duemes
ID: 17885377
I can't even receive emails internally.
0
 
LVL 16

Expert Comment

by:poweruser32
ID: 17885417
what is your recipient policy in system manager saying -is it the correct address
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:duemes
ID: 17885532
SMTP addresses are correct....

I turned Message Tracking on - sent a message from Outlook and I see it....it states SMTP Store Driver: Message Submitted from Store
0
 
LVL 16

Expert Comment

by:poweruser32
ID: 17885562
are all your services up and running?
0
 

Author Comment

by:duemes
ID: 17885662
yes all services are up and running
0
 
LVL 5

Expert Comment

by:cjtraman
ID: 17887312
use www.dnsstuff.com to verify the existance of MX record for your mail domain. Check if you have DNS configured properly internally.
0
 

Author Comment

by:duemes
ID: 17891067
I could wait any longer - I'm not talking about you, but I was itching myself to get this up and running - I havent had email in 2 days.

I formatted the machine (after extracting the data) and redid everything.....

everything is working perfectly.
0
 
LVL 39

Expert Comment

by:redseatechnologies
ID: 17892902
Ask a question here -> http:/Community_Support <- and graciously ask for a PAQ: Refund

The question will be saved, and your points refunded

-red
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 18176971
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In-place Upgrading Dirsync to Azure AD Connect
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
This video discusses moving either the default database or any database to a new volume.

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question