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User can't send or receive emails but all services are running

Posted on 2006-11-06
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Last Modified: 2011-09-20
Exchange 2003 SP2 on a Windows 2003 SP1

Users can open their mailbox - they can send a message externally, but the message never arrives.
I can send a message to my mailbox from yahoo.com, but I never receive it

Port 25 is open

IS are up and running

Relaying is set as the default.

messages do show up in the queue, but just go away....
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Question by:duemes
11 Comments
 
LVL 16

Expert Comment

by:poweruser32
ID: 17885370
enable message tracking -find out where they are going -can you send email internally?
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Author Comment

by:duemes
ID: 17885377
I can't even receive emails internally.
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LVL 16

Expert Comment

by:poweruser32
ID: 17885417
what is your recipient policy in system manager saying -is it the correct address
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Author Comment

by:duemes
ID: 17885532
SMTP addresses are correct....

I turned Message Tracking on - sent a message from Outlook and I see it....it states SMTP Store Driver: Message Submitted from Store
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LVL 16

Expert Comment

by:poweruser32
ID: 17885562
are all your services up and running?
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Author Comment

by:duemes
ID: 17885662
yes all services are up and running
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LVL 5

Expert Comment

by:cjtraman
ID: 17887312
use www.dnsstuff.com to verify the existance of MX record for your mail domain. Check if you have DNS configured properly internally.
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Author Comment

by:duemes
ID: 17891067
I could wait any longer - I'm not talking about you, but I was itching myself to get this up and running - I havent had email in 2 days.

I formatted the machine (after extracting the data) and redid everything.....

everything is working perfectly.
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Expert Comment

by:redseatechnologies
ID: 17892902
Ask a question here -> http:/Community_Support <- and graciously ask for a PAQ: Refund

The question will be saved, and your points refunded

-red
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