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Cannot Delete Messages in Exchange Queue

CecilAdmin
CecilAdmin asked
on
Medium Priority
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Last Modified: 2012-08-13
I'm running Exchange Server 2003 SP1.  I had a bunch of spam e-mail messages in the Exchange Queues due to an open relay problem; since then, the open relay problem has been corrected.  

Nevertheless, I wanted to delete all the obsolete messages in the queue.  I was able to delete the majority of the messages.  The ones that I could not, I deleted from the Exchange Queue file folder (Drive:\Program Files\Exchsrvr\Mailroot\vsi 1).  The majority of the messages were indeed cleared, yet there are a couple hundred that remain in the queue despite the steps taken.  I’ve tried deleting them again from the Queues (with or without NDRs) and Freezing and deleting them, but nothing happens.  The messages also do not appear in the vsi 1\Queue folder.

It’s like their existences are stuck in the queue… at this point I’m not quite sure how to get rid of them?  Any feedback would be greatly appreciated.
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Commented:
Hi CecilAdmin,

I recommend you read this from Sembee, of particular interest would be how to clear the queues (near the end) but you should read the whole thing to be certain.

http://www.amset.info/exchange/spam-cleanup.asp

Hope that helps,

-red

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Ehab SalemIT Manager
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Commented:
change the queue folder from vsi 1 asy to vsi 2, then stop exchange services and restart it.

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Commented:
Thanks!
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