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Ricoh Scanrouter password recovery

Posted on 2006-11-06
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Last Modified: 2013-12-27
Is there a password recovery procedure for ScanRouter V2 administration?  
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Question by:criticalspoke
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irwinpks earned 350 total points
ID: 17885865
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by:wyliecoyoteuk
wyliecoyoteuk earned 150 total points
ID: 17942432
I think that is referring to scanrouter pro (I could be wrong).
Scanrouter lite, which comes free with the ricoh MFPs and scanners, by default has no password.
However, if you are running it at startup, or as a service, if you change the password of the user who installed it, it will fail.It will usually ask you to change the password at the first startup.
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by:criticalspoke
ID: 17944699
Below is the scan router password change procedure. There is no way to recover the current password.

1) Stop the ScanRouter service.
2) Open a MS-DOS prompt session.
3) Navigate to the ScanRouter installation directory. Default is c:\program files\rds
4) Type the command ddsinitial -auth
5) The ScanRouter Administrator password login window will appear to change and confirm the new password.
6) Exit MS-DOS prompt


use ddsmaint.exe -passwd to change the scan router password

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by:irwinpks
ID: 17946370
cool. thank  you!
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by:jclark2409
ID: 21446079
On the fix from criticalspoke, after I typed
ddsmaint.exe -passwd
nothing happened.  Is there another command needed?

jeff


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Expert Comment

by:janson143
ID: 25341583
I just found where you can see what the password is
all passwords used and password changes are stored in a log file c:\Program files\rds\log\FmAdAuth.exe.log.  look for SetProp(Password:
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by:criticalspoke
ID: 25345934
Thank you Janson143
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by:Duras
ID: 25679632
Thanks janson143. Was able to find the password which was shorter than the one I thought it was. It must have got cut off.

Above steps by criticalspoke did not work for me.
all passwords used and password changes are stored in a log file c:\Program files\rds\log\FmAdAuth.exe.log. look for SetProp(Password:
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by:janson143
ID: 25679976
I found the hard way that you can enter more than 8 charactors but it only stores 8.  so if your password is more than 8 and you tyr to logon the logon will fail.
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by:techiet
ID: 38151009
When I look at the log file referenced above there appears to be no password. When I try to reset the password using the command prompt, I get opening of service failed? Any ideas? The Pc this software is installed on is end of life and I need to reconfigure on another PC so I need to copy all the settings. Any help would be greatly appreciated.
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by:wyliecoyoteuk
ID: 38151098
What Oscar is the new pc running?
Scanrouter lite is no longer supported, won't work on anything later than xp.
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by:wyliecoyoteuk
ID: 38151102
That is os, Oscar.
Damn predictive text
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by:janson143
ID: 38151424
i have it running on 2003 server Oscar

sounds like the service wont start. the service account must use a user account , not system, and must be a admin user on the computer. or at least given the Rights to logon as a service.
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by:wyliecoyoteuk
ID: 38152395
another thing, Sr lite is incompatible with remote desktop.
logging in via rdp stops the service
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by:techiet
ID: 38158162
I was able to just repair the installation, then entered the 8 digit password and I finally got in.
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