asked on

Windows Firewall won't start successfully.

Windows Firewall starts, runs for a few seconds, then stops. I have checked the firewall's config, and here are the glaring problems I'm finding...

#1, the command line being passed to start the firewall has systemroot appended to the front of it. It reads (ignore quotes) "\SystemRoot\C:\WINDOWS\System32\svchost.exe -k netsvcs"

If I remove the extra \SystemRoot\, or change it to %SystemRoot%\System32\svchost.exe -k netsvcs the system changes it back, and re-adds the additional erronious SystemRoot at the beginning of the path.

The system log is reporting the following errors.

11/6/2006      5:39:42 PM      Service Control Manager      Information      None      7036      N/A      HPDESKTOP      The Application Layer Gateway Service service entered the stopped state.
11/6/2006      5:39:42 PM      Service Control Manager      Information      None      7035      HPDESKTOP\Owner      HPDESKTOP      The Windows Firewall/Internet Connection Sharing (ICS) service was successfully sent a stop control.
11/6/2006      5:39:42 PM      Service Control Manager      Information      None      7036      N/A      HPDESKTOP      The Windows Firewall/Internet Connection Sharing (ICS) service entered the stopped state.
11/6/2006      5:39:27 PM      Service Control Manager      Information      None      7036      N/A      HPDESKTOP      The Application Layer Gateway Service service entered the running state.
11/6/2006      5:39:27 PM      Service Control Manager      Information      None      7035      NT AUTHORITY\SYSTEM      HPDESKTOP      The Application Layer Gateway Service service was successfully sent a start control.
11/6/2006      5:39:26 PM      Service Control Manager      Information      None      7036      N/A      HPDESKTOP      The Windows Firewall/Internet Connection Sharing (ICS) service entered the running state.
11/6/2006      5:39:26 PM      Service Control Manager      Information      None      7035      HPDESKTOP\Owner      HPDESKTOP      The Windows Firewall/Internet Connection Sharing (ICS) service was successfully sent a start control.

Anybody ever ran into this one before????

scholfieldauto

ASKER

Note, I've already performed a virus scan with two AV programs (Norton and AVG) and have also ran an adware scan with two different adware programs.

OS is Windows XP, SP2 Home Edition.

qz8dsw

An interesting problem.
Never struck it before.

Have a look at this.
http://support.microsoft.com/kb/920074

That details how to re-install just the firewall.
I'd use method 1 as method 2 is very open for error if mistyped.
Hopefully that will reset the service back to system defaults.

Terry

ASKER CERTIFIED SOLUTION

Jason Watkins

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jalilthe1

Try these links..........................

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jalilthe1

It looks pretty normal, if it says svchost.exe and not scvhost.exe like you write.

http://www.ss64.com/ntsyntax/services.html

scholfieldauto

ASKER

The Microsoft page on resetting the firewall to defaults didn't do anything, followed it step by step, still same condition. Thanks for the input!!!

scholfieldauto

ASKER

To the response about scvhost.exe, I don't find anywhere in there where I'd posted that. If you see it, let me know, everywhere I look says svchost.exe

qz8dsw

I'd say something has to be resetting it then at a guess.
Have you tried changing it to it's "working condition" the way you were doing booting into safe mode and seeing if it has changed back to the non working one?

scholfieldauto

ASKER

To the person who suggested a registry cleaner... Tried that, no luck. Probably optimized my windows performance a bit, but no luck on the firewall problem.

scholfieldauto

ASKER

About to resort to a 3rd party firewall, will let you know if I end up doing that. :) Might try the "safe mode" idea first, though.

scholfieldauto

ASKER

As much as I hated to throw in the towel and admit defeat, to be honest, we never were able to find a cure to that problem, other than a 3rd party product. I think I would probably resort to my old friend Format to fix this one if I ever ran into it again.

Thanks for the info, and thanks for your time!!!