Solved

ssu.exe  high memory usage

Posted on 2006-11-06
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Last Modified: 2008-01-09
Hello,
i have a dell xps-400 with 2.8---1 gig 667 ram, and i noticed lately that my pc seems to be running slow. So i opened up norton system info. and i see that ssu.exe is using 1281 MB.!! what is it? can I stop it? where as windows 32sys only uses 60 MB. I think that's why i get high cpu usage at times when i think i shouldn't be? If you need more info. please ask... and thanks for the help. I'm going to be checking for answers every 15 minutes.
Dave
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Question by:davekuhar
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4 Comments
 
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jvuz earned 250 total points
ID: 17887578
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by:phototropic
phototropic earned 250 total points
ID: 17887594
davekuhar,

ssu.exe is a process related to Webroot Spysweeper.

If this is causing a problem on your pc, you should talk to their tech support:

www.webroot.com/pdf/support_ent_ds_010906.pdf 

BTW, there are also reports of this process being hijaxcked/imitated by malware:

http://www.zeropaid.com/bbs/spyware-adware/t-nsis-media-popups-page5-38259.html#71

You might do better posting a related question in the "Windows Security" TA...
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by:phototropic
ID: 17887609
davekuhar,

Sorry, the Webroot tech supporty link is this:

http://www.webroot.com/enterprise/support

Good luck!
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Author Comment

by:davekuhar
ID: 17893682
Hello,
yep,, my pc runs much faster when i shut down webroot. although jvuz was the 1st to answer within 6 minutes of phototropic. phototropic was very helpful. i feel that i should split points, thanks for the help.
Dave
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