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Actiontec GT701 DSL Modem connected to a LinksysWRT54G V 5

Posted on 2006-11-06
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Last Modified: 2013-12-14
I set up my Qwest Actiontec DSL Modem tonight using the USB connection to my PC; then connected my Linksys Wireless Router to the DSL Modem using the Ethernet port on both devices.  The wireless connections around the apartment worked perfectly for about 2 hours.  Then no wireless connection to the internet at all.  I can refresh, release and renew the IP address on the Linksys(from any of the wireless connected PC's or laptop) from the Actiontec, but can't get to any web pages.  Any suggestions about what I may have done incorrectly?  Any tips on getting this resolved.  Qwest won't provide technical support because I am using a non-standard wireless connection, they told me.  Thanks for your help.

Mark Ring
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Question by:markring40
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ElrondCT earned 750 total points
ID: 17891438
You should not use both the USB connection and the Ethernet connection from a modem; you need to choose one or the other. They're designed to give you a choice, not to give you a router. Plug your PC in to your router with a regular Cat5 cable, and all will be well. (You'll want to shut down the modem and restart it to get it to clear the USB connection out of memory.)
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by:markring40
ID: 17903079
Thanks ElrondCT.  The modem is as you said a modem and not a router.  So I broke down and bought the wireless/DSL/router from Qwest.  The natives are now happy.  Your answer saved me a lot of time and frustration.  Thanks!
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Expert Comment

by:ElrondCT
ID: 17906197
You shouldn't have needed to buy another router from Qwest, since you said you have a Linksys router. But if your setup is working, that's what's most important. Glad to help.
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