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Remote Web Workplace - Can't connect to the computers

Posted on 2006-11-06
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Last Modified: 2010-04-12
I have Windows Small Business Server 2003 running in a business with a domain.

I have gotten Remote Web Workplace to work as far as logging into the remote web workplace. I can even get into the server from it when I log in as administrator.

However if I try to log into any of the client desktops within the office I get an error that says that the connectivity could not be established. Ensure that the remote computer is on and connected to the Small Business Server Network.

The computer is on and connected to the network. Is there something else I'm supposed to do to allow this connection?

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Question by:mrmyth
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Expert Comment

by:Rob Williams
ID: 17888688
This is most often due to the Windows Firewall on the various PC's. Can you disable it on one of the PC's to which you are trying to connect as a test. If this resolves the problem you can then configure to allow external connections.
Also you need to enable Remote Desktop on the client machines:
-My Computer  - properties | Remote | Allow users to connect remotely to this computer
- on the same 'tab' click select remote users | add the users connecting. Administrators can by default
-on the SBS add the user/s to the Remote Web Workplace Users group
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by:mrmyth
ID: 17894081
OK so that seems like it's the answer.

Looks like I'm just going to make a dedicated computer that they will log into so that they don't all log into their various computers.

Using Remote Web Workplace, will more than one user be able to remotely log on to the same computer? We're talking a maximum of 3 people, usually just one.
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Rob Williams earned 500 total points
ID: 17895509
>>"Looks like I'm just going to make a dedicated computer that they will log into so that they don't all log into their various computers."
I have a couple of clients who have 1 or 2 machines just for this purpose. If someone from another branch office drops in they have a spare computer set up, but for the most part they are only used for remote connections.

>>"will more than one user be able to remotely log on to the same computer? "
You can allow as many as you like, but only one at a time. There is a series of registry hack that allow 2 users locally, but I don't think it will work through RWW.
If you want to reduce hardware costs you can run Microsoft Virtual PC and install multiple copies of XP on the same machine. However, by the time you beef up the hardware, and pay for the licenses, you might as well consider adding a terminal server which is the ideal solution for multiple users. SBS and a free standing terminal server is actually an excellent combination to server local and remote users.
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by:mrmyth
ID: 17896138
Ok, makes sense. Thanks again.

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Expert Comment

by:Rob Williams
ID: 17897247
Thanks mrmyth,
--Rob
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