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IE7 issues with sharepoint

Posted on 2006-11-07
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Last Modified: 2010-05-18
After using WSUS to upgrade the office to IE7 users are reciving a error when trying to edit the document when using office XP. they must have a sharepoint compatible service to edit a document.

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Question by:Tork4840
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14 Comments
 
LVL 21

Expert Comment

by:suppsaws
ID: 17889577
Hi Tork4840,

what error are you getting?

Cheers!
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Author Comment

by:Tork4840
ID: 17889742
'Edit Document' requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 5.0 or greater.
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LVL 21

Expert Comment

by:suppsaws
ID: 17889788
Tork4840,

didn't have this error before, but did you already follow the kb?
http://support.microsoft.com/kb/833714
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LVL 21

Expert Comment

by:suppsaws
ID: 17889819
Tork4840,

probably method 3 will do the trick
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Author Comment

by:Tork4840
ID: 17890003
After method 3 Internet explorer has encountered a prolem and must close. method 2 did not help it was already installed. I even uninstalled ie7 and went back to 6 and it didnt work. possibily i need to get back to 6 and try method 3 again.
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17897282
Even though you say SharePoint Support is already installed (Method 2 from that article), please try to re-install it.

Also, there is currently a bug within IE7 that doesn't allow Excel Spreadsheets to be imported:  http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

There could be others.


Jeff
TechSoEasy
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Author Comment

by:Tork4840
ID: 17939033
I tryed reinstalling just that peice and reinstalling office XP completely same result
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17939069
Ah.... sorry, I was thinking you were using Office 2003.  I missed that in your initial question.  Have you reinstalled all service packs?

Jeff
TechSoEasy
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Author Comment

by:Tork4840
ID: 17939235
Yes all updates have been reapplied
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Author Comment

by:Tork4840
ID: 17940068
Found it reinstalled/repairing outlook 03 fixed it
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17940251
Can you save a document to the desktop and then open?  

Then resave to SharePoint Document Library... and see if that will open from there then.

Jeff
TechSoEasy
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17940262
Ah... that could do the trick since Outlook has handles into Word.

Jeff
TechSoEasy
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