We help IT Professionals succeed at work.


LiamxNolan asked
Medium Priority
Last Modified: 2012-06-22
Hi, I have a problem with my hard drive which is very strange.
First let me tell You what I did

 I bought a Dell 5150 in April
I wiped the hard drive to get rid of all the dell crap and then added a 2nd hard drive 320gb (western digital SATA) I set this up in computer management as a normal drive not dynamic or anything like that. Everything worked fine until yesterday when I decided to change my 160 gb for a 250 seagate 7200.10 ATA hard drive. I used acronis trueimage to clone the 160 gb to my 250gb and replaced it , when I booted up from the new drive everything worked fine except the 320gb was missing from my computer. Its showing in the BIOS, so I went into computer management and its showing as a healty drive with EISA configureation and empty. the only options i have is format as a dynamic drive.I then replaced my old drive but its is now showing as the same empty drive, any ideas anyone because I have 200gb of music software files etc. I have backed up all the important stuff onto dvd first but the rest ?

just an update on what I tried
first I used spinrite to check the drive it reported that it was fine, then I used system restore on the old drive just in case some setting was changed
I then tried the drive on another machine
none of the above have worked
Watch Question


The points seemed low so I upped them
Distinguished Expert 2019

the only way out i know is data recovery software, GetDataBack and Stellar are among the best :
- but you may try any of these
http://www.pcworld.com/downloads/collection/0,collid,1295,00.asp            Free Recovery
http://www.pcinspector.de/file_recovery/UK/welcome.htm                  pc Inspector
http://www.runtime.org/                                    GetDataBack
http://www.stellarinfo.com/                                    Stellar
http://www.recovermyfiles.com/                              RecoverMyFiles
http://www.bitmart.net/                                    Restorer 2000
http://www.ontrack.com/easyrecoveryprofessional/                  Easy Recovery
http://www.snapfiles.com/get/restoration.html                        Restoration


I tried the evalulation of GetDataBack but while it saw the drive it said that it was empty when I ran the scan, I would have thought that the drive was faulty but seagate lifeguard tools daid that the disk was fine just blank. I will try some of the other software mentioned.
I did not take out drives just disconnected power and data cables so the drive didn't get a bang or anything, also in windows computer management where you would have an option to format the drive, properties etc.,  they is missing and the only option is help.
Distinguished Expert 2019

yes, i know how you feel.
windows and usb are not so stable in working together . .
Most Valuable Expert 2015

Have you tried other data cables?


yes i even stuck the drive onto an external case but no joy, I think its screwed
Distinguished Expert 2019

that is always possible - try to connect it to the ide cable directly - and mind the jumpers


I tried it already. PS its a SATA drive, I have another 320gb hard drive in my external case, what I think I will do is boot up with linux and copy the drive using dd which will give me an exact image (I hope) and format the imafed drive and then use getdataback to recover files, any one think that will work
Most Valuable Expert 2015

Although using linux is often a good option I don't think it'll work here, because when getdataback can't do much normally neither can linux. But it is worth a try...
PAQed with points refunded (500)

EE Admin

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.