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Sudden Problem With Sound Forge 8

Posted on 2006-11-07
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Last Modified: 2008-11-30
Hello,

We have a PC in our auditorium which is used to record speakers.  It is used to play powerpoints and videos, and record.  That is all.  Have Sound Forge 8.0 installed.  Ran fine for over a year with no problems........then this weekend Sound Forge started throwing out an error:

Warning an error occurred during the current operation   <this was while attempting to record>
The playback device Microsoft Sound Mapper does not exist.

As far as I can determine, nothing was changed.
Could not fix problem, so downloaded latest Win XP fixes (running SP2)
Downloaded update 8.0d to Sound Forge
Down loaded latest driver for Creative Sound Blaster Audigy 2 sound card.   Installed all 3 and rebooted........

NOW HERE IS THE PUZZLER.....

When I log in as an ADMINISTRATOR, I start Sound Forge and record and it shows sound levels on the SF  monitor and successfully records with out any problem.  I log out and log in as the USER (restricted account), and no sound levels show on the SF monitor and the error appears.

I gave C:\Program Files\Sony.........  FULL CONTROL permissions for the USER and propigated new permissions to al the files.  I went to REGEDIT and gave SONY MEDIA SOFTWARE the same and propigated also.

Tried again as USER and same error and no sound levels.
Here one thing....this all worked up until Saturday for the restricter user account........ I need some help.  Please advise.

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Question by:rstuemke
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Author Comment

by:rstuemke
ID: 17890891
record speakers means record persons speaking through the sound system......just a clarification....
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Author Comment

by:rstuemke
ID: 17890970
more info.....as Administrator, not only do I get sound levels on the SF monitor, but when I record, it shows the number of seconds the recording has processed....it really is recording....

When running as restricted user, no sound levels and when I record, no seconds are being ticked off the timer.
In other words it is doing nothing......
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Accepted Solution

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neutron7 earned 500 total points
ID: 17908657
sometimes it happens when the recording device is set to a number of bits that is unsupported.
when you click record and what are the "recording attributes"

By the way you might be able to record and play back with less latency if you use an ASIO driver instead of the windows sound mapper(wav driver)
in the sound forge preferences set the recording and playback device to ASIO
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Expert Comment

by:neutron7
ID: 17908711
by the way can you play back sounds when you are logged in as user? if not maybe someone messed with the group policy editor.
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Author Comment

by:rstuemke
ID: 17915172
Setting to ASIO fixed the problem.  Thanks,.
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